Shelby Austin Email & Phone Number

Neuilly Sur Seine, Ile De France, Fr

Senior Technical Portfolio Manager, Digital Programs 06/2022-Present* Oversees cross function a portfolio of project initiatives* Provide hands-on leadership and direction to a 11+, team of Senior Project managers leading* Stewards delivery and development methodologies and drives consistent practices throughout the organization * Plans and Tracks Business and Tech initiatives in a fast-paced, dynamic work environment * Initiatives include: Ecommerce Migration, Customer Loyalty, Omni Channel Solutions, Payment * * Processing, Apps Enhancement, and Partner Initiatives * Demonstrates extensive experience leading retail technology project and program managers* Regularly interfaces with C-level executives - Reporting portfolio progress against business priorities and objectives

Minneapolis, Mn, Us

San Francisco, California, Us

● Structure and lead complex cross-functional programs for Wells Fargo and coordinate inter and cross-company initiatives● Create and Facilitate collaborative space for members E-level Stakeholders of marketing, data analytics, operations, and external partners to identify, assess, and lead change and across the team● Manage large cross-functional teams and influence decision-making within leadership audiences● Gather and analyze Qualitative and quantitative information quickly in order to problem solve and drive decision-making effectively in line with organization OKRs● Lead Agile framework implementation in order to break down organizational silos and roadblocks to efficient and effective execution● Organize and Facilitate Scaled Agile Routines fostering increased project alignment and prioritization based on urgency and complexity● Managed Communications and change management through Organizational Restructuring

San Francisco, California, Us

● Integrate Agile principles into team project development practices, established Agile Ceremonies and Jira administration ● Launched an 18mo Agile in Marketing Pilot as Scrum Master and Coach of a Portfolio● Curated topics, attendees and Developed strategy of a biweekly cross-functional forum of Marketing and Compliance Partners● Utilized team feedback, retrospectives, and metrics to identify areas of opportunity and work with your team to continuously improve ● Proactively lead change, identify potential risks, roadblocks, and build smart, nimble contingency plans

San Francisco, California, Us

● Managed end-to-end Project development and deployment of Complex campaigns in collaboration with internal and agency partners, ensuring adherence to project timelines ● Proactively identify and analyze issues and work with cross-functional teams to drive alignment and issue resolution● Interface with and provide direction to stakeholder groups throughout campaign lifecycle● Monitor and report Project status, status, insights, and budget for Multi-channel campaigns to E-level Stakeholders and Decision makers

San Francisco, California, Us

● Guiding multiple stakeholders through process development and improvement initiatives● Maintaining project timeliness and compliance to legal and business requirements● Developing tools for capacity management ● Leading Project calls and updates through the life of the project● Partnering closely with all internal and external teams to identify and recommend ongoing process improvements for planning, prioritization, and email execution ● Working with Lines-of-Business, Marketing managers, Marketing Decision Support teams to develop Project plans and timelines

San Francisco, California, Us

● Working with Lines-of-Business, Marketing managers, Marketing Decision Support teams to develop email marketing campaigns● Execution of dynamic/multi-variant email campaigns that includes preparing and completing accurate email campaign documents for submission to 3rd party Email Service Providers, routing of test messages to LOBs for input and approval, and extensive QA of test messages● Partnering closely with all internal and external teams to identify and recommend ongoing process improvements for planning, prioritization, and email execution ● Partnering with Channel Analysts and Marketing Decision Support to develop and evolve outbound messaging and segmentation strategy in an effort to maximize ROI● Partnering closely with the email vendor, external and internal creative agencies to develop email templates and creative copy, including obtaining required legal and compliance approvals ● Managing and maintaining workflows and assets in Customer/Asset Management system

primary job responsibilities of the Marketing Operations Email Specialist are management of Online Marketing tools and processes, campaigns operations, channel guidelines, calendar, documentation and best practices.; Operational point of contact for email service providers Coordinate feedback between marketing and email service providers Train marketing managers on email tools, process and reporting Manage the email marketing calendar for North America and Emerging Markets Document email best practices and distribute to marketers Compile, analyze and distribute email metrics for North America and Emerging Markets Manage North America email purchase orders and billing Consult with marketing teams on campaign set up Support roll-out of email policy, hurdle rates and contact management strategy

The Account Manager serves as a day-to-day, point of contact for the clients and coordinates internal company resources in the name of growing client business. Managing a portfolio of dedicated clients and maintaining continuous proactive dialogue with clients to ensure that their needs are being met by Lyris' technology and services. effectively offering technical and client services support. Proactively ensuring that clients are satisfied with their email/online marketing program results.Online marketing and email marketing expert that uses technology and industry knowledge to helping clients simplify marketing efforts and optimize campaign ROI; Manage a portfolio of dedicated clients in multiple industries. Consult and manage online marketing/campaign strategies to achieve those goals in email marketing and web analytics campaign strategy and managementDevelop strong relationships with clients to maintain ongoing revenue stream and identify potential upsell/cross-sell opportunitiescoordinate resources from internal teams to deliver projects and ongoing marketing campaigns for customersWork closely with internal departments such as sales, customer support, deliverability & professional services to provide services required to meet client program expectationsprovide insight on clients' needs to internal teams on a regular basis; represent clients' views, requirements, and experience throughout the organization

MARCOM Specialist (promoted 1/2009; Manage Email MarketingTradeshow and local event Logistics- media, giveaways, shipping, deliverablesFacilitate Contract approval and delivery- events, partnerships, marketing agreementsCorporate Marketing representative at Regional TradeshowManage event Budget and Corporate Card ExpensesManaged Client-Partner RelationsOrganized and Implemented ROI Buster Direct mailing Campaign

High performance security and systems management software customers to securely manage their global IT infrastructures fasterMARCOM Specialist (promoted 1/2009; Manage Email MarketingTradeshow and local event Logistics- media, giveaways, shipping, deliverablesFacilitate Contract approval and delivery- events, partnerships, marketing agreementsCorporate Marketing representative at Regional TradeshowManage event Budget and Corporate Card ExpensesManaged Client-Partner RelationsOrganized and Implemented ROI Buster Direct mailing Campaign

Bs, International Business

Bachelor Of Science, International Business; International Business; Marketing, Organizational Behavior