Collaborates with account, creative, and web teams to develop and execute client projects and demands. Along with assisting account executive’s proposals, proofing, and planning.

Building relationships and helping people succeed while selling quality beer, wine, spirits, and non-alcoholic products.1. Complete sales call process with all assigned accounts per weekly schedule while achieving monthly sales dollar goals.2. Execute new brand launches through sales, product/brand management and analysis, and point of sale materials.3. Create and submit orders in our customer relationship management software after consulting with customers regarding current amounts and types of product needed and selling in new packages/brands, wine by the glass, displays and draft handles.4. Develop and maintain relationships with customers by visiting accounts, attending social and promotional events and staying up-to-date on account and territory trends.5. Provide exceptional customer service including follow up with customers to ensure they are satisfied with their purchases and to answer any questions or concerns6. Track daily, weekly and monthly sales, while achieving route growth.

1. In the absence of the Account Manager, execute the sales call process with with all assigned accounts per weekly schedule.2. Develop and maintain relationships with customers by visiting accounts, attending social and promotional events and staying up-to-date on account and territory trends.3. Provide exceptional customer service including follow up with customers to ensure they are satisfied with their purchases and to answer any questions or concerns.4. Restock shelves and coolers, build and replenish displays, rotate product and check product dates in accounts to ensure quality.5. Assist team with weekly and monthly sales goals.6. Stay up-to-date on new products and the changing needs of customers.

Utilized my knowledge of business processes to make the paper function financially on a daily basis. Some of my roles included: invoicing for our advertising clients, cross-functioned as our human resources personnel, tracking the flow of income in and out of the office, processing monthly billing statements to on-campus and off-campus clients, and representing the Lanthorn on the Student Media Advisory Board.

Applied my knowledge of Microsoft Office to manage writer coverage, revenue streams, and advertising dollars. Also, I oversaw the pay roll for the majority of the office staff. Utilized secretarial abilities by creating and inputting classified ads into the online database system.

Applied my Microsoft office knowledge to manipulate the acquired data from newspaper stands to correspond with readership trends. This allowed for increased knowledge of Macbook's and for communication with several different departments at a time.

Made use of my real world knowledge, along with class-based learning to help increase the social media presence for the Krista Brickner Agency, along with increasing new business traffic. I used my Microsoft Office and business process knowledge to respond to clients comments and concerns about their policies. My extensive customer service knowledge was very useful when dealing with client inquires and encouraging them into the office for a review appointment.

Applied customer service knowledge and acquired store knowledge to correctly direct customers, operate the bottle room efficiently, and bag groceries.

Applied customer service knowledge to golfers through selling products and making suggestions on merchandise. Utilized secretarial and management abilities by booking tee times, answering phone calls, and filing customer profiles. During my time on the grounds crew, I mowed and maintained greens, tee boxes, collars, and approaches to the green.