Shelby Frazee Email & Phone Number

- Manage social and community channels across several platforms- Monitor online posts for content and adherence to guidelines & brand tone- Prepare audits on social media campaigns with key takeaways and next step strategies- Utilize creative approach to engage users and increase activities- Communicate with internal teams and external stakeholders to.

Greater St. Louis Area

- Partnered with HR management to understand existing processes and how to improve them- Utilized Tableau software to convert SQL queries to data visualizations to assist in find patterns in the data- Documented processes for future analysts- Worked with EDW data warehouse team to understand the team’s data structure

Greater St. Louis Area

- Gathered requirements from internal stakeholders- Converted 3 Excel Macros to PL/SQL scripts- Wrote shell scripts in Bash to be ran by automation vendor- Provided enhanced functionality based on business needs

- Implemented changes to an existing Microsoft Access Database- Maintained contact with client via email and face-to face meetings to give progress reports & gather additional requirements- Completed aesthetic and usability design changes- Learned about and utilized Microsoft Access’ Visual Basic for Applications (VBA) capabilities- Updated existing.

Town And Country, MO

- Train new crew members in customer service- Monitor and adhere to strict food safety policies- Perform final daily closing procedures- Resolve customer complaints promptly and professionally- Handle currency and ensure accurate nightly deposits

Chrisman, IL

- Managed a team of individuals to successfully operate a restaurant- Communicated with customers over the phone- Accurately recorded inventory- Trained new crew members

Bachelor Of Science - Bs, Computer Management Information Systems

Activities and Societies: AITP Delta Sigma Pi

Bachelor Of Business Administration (B.B.A.), Health/Health Care Administration/Management