Receive specimens into lab and distribute to respective areasProficient computer skills using EPICPerforms routine laboratory testing, quality control testing, general and instrument maintenanceCalling of critical and questionable results to appropriate providers, and resulting of test using laboratory information systemsPerforms general troubleshooting of instrumentation and communicating technical information to appropriate persons

Perform sample preparation following SOP procedures Testing of groundwater, waste water, surface water and other aqueous liquids for contaminantsAnalyze for contaminants such as BNAs, pesticides, herbicides, PCBs, and diesel range organics using SW846 proceduresMaintain laboratory equipment and work areasProficient computer skills in LIMsCalibration of laboratory equipment Practice safe sample and radioactive material handling.

• Responsible for specimen handling associated with sorting, batching, packing specimen and resolving pending lists for send out tests

Operated central wash by washing parts that were needed for the line.Completed sequencing for two line by making sure each line was stocked with the appropriate parts.Made sure the supermarket was stocked with the necessary parts and the kept the area clean.Kept supervisors, managers, and facility updated with any shortages and down time.

Responsible for receiving, unloading, distributing, and stocking inbound freight throughout the store in preparation for daily customer activity.

Helping customers navigate Benefitfocus software and assist with resolving any enrollment-related issues.Completed changes and took notes in eBenefits portal and SalesforceEnsured quality and assurance for customer's confirmation statements.Maintained database by entering new and updated customer and account information.

Develop logistics to provide customer service in an efficient manner. Provide support to the Store Manager, Customer Service Manager and the Customer Service Assistant Manager.Responsible for the supervision of up to seven cashiers and up to three baggers each shift, proactively monitor and visit registers for cash pick-up.

Assist customers with troubleshooting, billing issues, account changes, complaints, and new product information using multiple systems.Manage customer calls effectively in a challenging and fast paced call center environment.Record thorough notes of what was done during every call.Maintain expectations regarding call quality and resolution time.