Shelby G. Email & Phone Number

Florida, United States

~Create full traveler-facing itinerary web pages for tours around the world for undergraduate and MBA students, wellness practitioners, and more, including sourcing images and confirming usage rights, researching destinations, and confirming details with cross-department teammates.~Create pre-departure information kits for travelers in Canva with information about destinations, preparation and packing, itinerary must-knows, and other important travel details.~Collaborate across multiple departments with team members based across the world, including North America, Europe, Asia, and South America.~Contribute to maintaining internal databases with itinerary information.~Daily use of YAML (data serialization language), Canva, and photo sourcing platforms (Unsplash, Wikimedia Commons, Pexels, Pixabay)

~Freelance content creation through contracts and partnerships for digital and print mediums. Met 100% of deadlines set by clients, typically under expedited timelines.~Travel, lifestyle, and modern wellness niches.~Projects include:*Website content - Blogs, product and experience descriptions and details, listicles for e-commerce and affiliate shopping*Copyediting - editing existing content for grammar, spelling, syntax, word choice, brand voice/messaging, and SEO optimization for digital platforms.*Social media - caption writing, creative briefs, campaign writing and proposals, community engagement and management*Creative projects - prose, poetry, and visual assets commissioned and submitted to various outlets.*SEO Consulting - Keyword research, link building, reporting*Company documentation - FAQs, knowledge base articles/how-to guides, job descriptions, internal messaging

~Independently created and published content for Avoya’s website, including full webpages on travel destinations and cruise ships across numerous partnered brands, such as Royal Caribbean, Norwegian Cruise Line, Celestyal Cruises, Carnival Cruise Line, Princess Cruises, AmaWaterways, and more.~Independently created social media content briefs, captions, comments, polls, and stories, as well as contributed to research and planning for the monthlysocial media content calendar. Refined travel industry knowledge for Instagram, Facebook, Twitter, and TikTok.~Contributed to and edited press releases, industry award submissions, internal and external presentations, print copy, email campaigns, and press kits.~Independently moderated travel agent biographies and traveler reviews for the Avoya Travel website based on internal guidelines.~Technical writing for internal knowledge base resources.~Created comprehensive profiles for agents on travel agent search platforms.~Expert-level knowledge of SEO best practices, writing alt text, UX/UI principles, and other web navigation and accessibility fundamentals.~Expert-level understanding of content management systems and generative AI tools.

*Please do not use precious InMail credits contacting me re: recruitment positions - I am VERY happily retired from the game!*~Full-cycle tech and healthcare recruiter on contract for multiple companies. Responsible for the entire candidate lifecycle from sourcing to offer and onboarding.

United States

~Previously a full-time, full-spectrum doula. ~Now do doula work pro bono for friends, family, and community members. DONA and Stillbirthday trained.

Bachelor Of Arts - Ba, History And Sociology

University Honors Program graduate. Completed Capstone research project on military recruitment tactics during World War II. Extensive.

Certificate, Mediation & Arbitration-- Families & Children Concentration

Mediators Without Borders. Final assignment in cultural family dynamics to consider in a mediation session.

Education record

Class of 2014. Top 10% of graduating class. Student Council Executive Board President, National Honors Society + Senior Beta member.