Shelby Jacobs

Shelby Jacobs Email and Phone Number

Strategy Director, Social and Content | Carnival Cruise Line, Wells Fargo, Aperol, Hilton @ TBWA\Chiat\Day
New York, NY, US
Shelby Jacobs's Location
New York, New York, United States, United States
About Shelby Jacobs

Social Media Strategist: Social strategy, TOV/social persona development and implementation, real time optimization, crisis comms, process development, big swing work, keeping the vibes fun.Addicted to culture, trying to learn a little bit about as much as possible.See more at shelbyjacobs.com

Shelby Jacobs's Current Company Details
TBWA\Chiat\Day

Tbwa\Chiat\Day

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Strategy Director, Social and Content | Carnival Cruise Line, Wells Fargo, Aperol, Hilton
New York, NY, US
Website:
tbwachiat.com
Employees:
759
Shelby Jacobs Work Experience Details
  • Tbwa\Chiat\Day
    Strategy Director, Social And Content | Carnival Cruise Line, Wells Fargo, Aperol, Hilton
    Tbwa\Chiat\Day
    New York, Ny, Us
  • Tbwa\Chiat\Day
    Strategy Director, Social And Content
    Tbwa\Chiat\Day
    New York, Ny, Us
  • 360I
    Senior Social Strategist | Apple Tv+ And Apple Films
    360I Jan 2023 - Present
    The One Show 2024 Silver Pencil: Social Media: Silo in a TweetEntertainment Clios 2024 Shortlist: Social Media – Viral Post: Silo in a Tweet | Social Media (‌Theatrical) - Use of Influencer & Talent // Fan Engagement (‌Theatrical) - Partnerships & Collaborations: Scorsese on LetterBoxd• Led social strategy for AppleTV+ and Apple Films, leading a team of 6+ SMMs on real time optimizations, big swings, and brand events (news, awards), campaigns that championed the brand on organic social. • Developed brand's unique TOV and principles in partnership with lead creatives filtering all social content through to create differentiation on social, matching the brand's mission, values, and visual ID, and pushed the brand to be more relevant to the cultural zeitgeist and the digital lexicon.• Cultivated a stronger community of loyal fans through 1:1 engagement practices.• Created cross-team processes allowing for maximum efficiency in content concepting, creation, quality assessing, and execution. Developed toolkits for software, POVs on platforms, new features/optimizations.• Developed creative briefs for title work and cultural tentpoles for creative team to concept social content that effortlessly laddered up to high-level branding.• Provided data and best practice-driven strategic insights on channel roles, timing, copy, creative, etc. to inform long-term editorial content and real time reactive.• Provided guidance and recommendations on content go-forward plan during sensitive current events.• Acted as an endless source of knowledge on all things pop culture and the internet, celebrating being "too online"• Efforts from the above contributed to a 50% follower growth in one year, dozens of top performing posts across channels, and a significant qualitative positive sentiment increase for the brand from combined audiences.• Supervise & edit agency’s daily internet culture newsletter.• Social Strategy Contributor for new business pitches.
  • 360I
    Senior Social Strategist | Sour Patch Kids, Swedish Fish, Misc. Mondelez Brands
    360I Jun 2022 - Jan 2023
    • Overseeing/leading social strategy for SOUR PATCH KIDS, Swedish Fish, and Nutter Butter, leading a team of three on day to day organic social, real time optimizations, big swings, and inter-agency team campaigns.• Supervise & edit agency’s daily internet culture newsletter.• Member of the Dentsu Shadow Board working to create a better working culture for all employees.• Social Strategy Contributor for new business pitches.
  • 360I
    Social Strategist | Sour Patch Kids & Swedish Fish, Misc. Mondelez Brands
    360I Nov 2021 - Jun 2022
    • Adweek Creative 100 2022 Honoree• Webby Awards: People’s Choice winner Best Influencer Endorsement: Social Media Category for SOUR PATCH KIDS x Olivia Rodrigo SOUR album release campaign• Adweek March Adness: 2022 Champion against Coca-Cola, Planters,Taco Bell, Disney+, OREO, and Apple.• Overseeing/leading social strategy for SOUR PATCH KIDS and Swedish Fish, leading a team of three.• Grew SOUR PATCH KIDS Tiktok to 1.4m from zero in June of 2020• Supervise & edit agency’s daily internet culture newsletter.• Member of the Denstu Shadow Board working to create a better working culture for all employees
  • 360I
    Manager, Social Marketing & Strategy | Sour Patch Kids, Misc. Mondelez Brands
    360I Jan 2020 - Nov 2021
    Greater New York City Area
    • Led Sour Patch Kids in their debut performance in Adweek's March Adness Run, making it to the elite 8 only to lose to McDonalds by a mere 46 votes.• Digiday Shortlist for best use of TikTok• Dentsu Creative Creative Champion Recipient • Grew SOUR PATCH KIDS Tiktok to 1.4m from zero in June of 2020• Owned day to day management of brand social accounts, enhancing the brands’ established tone of voices by matching them to the current digital lexicon, developing social content calendars for evergreen content and larger brand and cultural moments.• First-out responder to cultural trends in real time and cultivated a community of loyal followers through 1:1 conversations.• Concepted, briefed and managed content shoots in partner with production agency, in house content creators, and influencers.• Acted as representative on all client and inter-agency partner communications.• Staff writer for agency’s daily internet culture newsletter
  • Freelance
    Social Media Consultant, Freelance
    Freelance Jun 2014 - Jan 2023
    Current: Zesty Z snacks and seasoningBuilding brands through end to end social media strategy and management, and marketing campaigns. Creating content calendars that speak to the brand's voice and mission through creative assets and copy. Engaging with consumers through community management on brand pages. Tracking and analyzing social media KPIs, and ROIs. Providing weekly and monthly analytic reports monitoring performance on individual campaigns and overall performance from a weekly and monthly perspective and highlighting trends in feedback and takeaways for key stakeholders.
  • Fig
    Social Strategist
    Fig Sep 2019 - Dec 2019
    Greater New York City Area
    Client: Benjamin Moore Paint
  • Possible
    Community Management Lead - Contract Position
    Possible May 2019 - Sep 2019
    Greater New York City Area
    Community management lead for VW Hello Light 2019 campaignDeveloped Social and Community Management PlaybookEngaged with community in real time regarding Volkswagen campaign.
  • Birchbox
    Community Management Specialist
    Birchbox Feb 2018 - Apr 2019
  • Wandering Bear Coffee
    Marketing Coordinator
    Wandering Bear Coffee Jun 2017 - Jan 2018
  • Selfmade
    Sales Associate
    Selfmade Oct 2016 - Mar 2017
  • Ocean Science Sailing
    Marketing Co-Founder
    Ocean Science Sailing Sep 2016 - Dec 2016
  • Wild Planet Foods
    Marketing Associate
    Wild Planet Foods Mar 2010 - Nov 2016
    Huntington, New York
  • Wild Planet Foods
    Brand Ambassador
    Wild Planet Foods Mar 2010 - Nov 2015
  • Spa De Soleil Inc.
    Marketing & Pr Manager
    Spa De Soleil Inc. Jan 2015 - Jan 2016
    Greater New York City Area
  • Acres Capital
    Marketing And Special Projects Manager
    Acres Capital Feb 2015 - Jun 2015
    Jericho, Ny
  • Rodale Inc.
    Photography Intern - Women'S Health Magazine
    Rodale Inc. Jun 2013 - Aug 2013
    New York, New York

Shelby Jacobs Education Details

Frequently Asked Questions about Shelby Jacobs

What company does Shelby Jacobs work for?

Shelby Jacobs works for Tbwa\chiat\day

What is Shelby Jacobs's role at the current company?

Shelby Jacobs's current role is Strategy Director, Social and Content | Carnival Cruise Line, Wells Fargo, Aperol, Hilton.

What schools did Shelby Jacobs attend?

Shelby Jacobs attended Syracuse University, Harborfields High School.

Who are Shelby Jacobs's colleagues?

Shelby Jacobs's colleagues are Kristen Cooler, Anne Zimmerman, Pooja Panchal, Sreeraj Ravi, Tess Whitaker, Anna Crudele, Simon Hall.

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