• Provided informal leadership by guiding HR center of excellence areas on best practices, system interactions, and compliance. Oversaw HR system upgrades, patches, and maintenance, managing collaboration between HRIS and HR services teams, technology, and finance.• Developed and maintained HR technology roadmap, created business cases, and communicated system trends for strategic planning. Managed expectations for feature delivery, conducted stakeholder impact analysis, and participated in 4 PI events, following SAFe methodology. Certified SAFe® 6 Agilist. Experience using ADO to create and track user stories. Experience story pointing and participating in retrospectives. Guest star on the corporate application product team.• Contributed to Workday governance committee, managing HRIS processes for data integrity and security. Acted as a security administrator for HR applications and oversaw system maintenance activities. Named Support Contact and Training Coordinator for Workday. Liaison between HR and other areas of the business utilizing the same platforms. • Served as a subject matter expert for HR systems, leading technical aspects of annual HR programs and processes. Led routine meetings with COEs. Prepared system requirements, design documents, and test strategies for system enhancements and implementations. Played a key role in implementing Workday Financials, Adaptive FP&A, and Bank Recon, demonstrating critical functional knowledge of HR systems. • Experienced in training and mentoring co-workers through complex issue resolution, impact analysis, stakeholder collaboration, and change management. • Built strong relationships with all HR COE groups, Technology teams, Finance Teams, and Leadership by collaborating on process improvements, implementations, projects, enhancements, and system upgrades.• Systems Supported: Workday, ADP, SmartRecruiters, Cornerstone• Designated Facilitator of HR Product Definition Team

• Led Workday Payroll and Finance module implementation as the Lead HRIS Analyst and project manager. • Implemented various functionalities, including Innovation Services Agreement, onboarding, 9-box, Assess My Team’s Potential, Performance Reviews, Discovery Boards, and Drives. • Administered project plans, cutover plans, and coordinated tasks for timely completion. Aligned with Technology and Finance teams on Workday standards and governance. • Led SmartRecruiters integrations implementation with Workday. • Consulted with the business to enhance Workday utilization, hosted stakeholder meetings, and provided demos for process improvements. • Provided analytical and technical support for system maintenance, data integrity, and issue resolution. • Led Workday upgrades, created routine processes, managed system integrations, and served as a subject matter expert for HR programs. • Completed 28 Workday trainings, served as a security administrator, and compiled data for compliance reports. • Developed HRIS roadmap, conducted design sessions, and managed change management communication plans.

• Researched and responded to employee inquiries, ensuring SLAs were met and proper escalation occurred. • Provided technical support for maintenance activities and collaborated with HR partners on clear and accurate system documentation. • Conducted demos to leadership and stakeholders on upcoming enhancements and functionality. • Supported annual HR programs, such as, compliance reporting, open enrollment, and annual compensation processes. • Developed key talent metrics reports for use by various HR COEs and the leadership teams. Created advanced reports with calculated fields for use in analytics insights, streamlining manual processes and analysis.• Created and maintained test cases for system changes.

• Represented HR and provided customer service to stakeholders, addressing inquiries on HR topics and initiatives. • Tracked employee relations issues and created a quarterly reporting dashboard to analyze trends.• Supported the administration of HR Systems/applications (Workday and ADP) which includes: system/application user support, troubleshooting, support and maintenance, ensuring data integrity and support for coordination of system upgrades and testing • Conducted training sessions for leaders and employees on Workday & ADP/Payroll matters, including new hire orientation.• Assisted in re-organization planning and processed transactions in Workday. • Reviewed and approved employee transactions in Workday. • Provided input on potential trends for stakeholder experience improvements by building advanced reports and dashboards.

• Documented and maintained WellSOX controls, ensuring payroll accuracy and integrity. Initiated payroll-related liability payments in compliance with WellSOX requirements.• Coordinated payroll input, processed payroll, and reconciled general ledger accounts for payroll liabilities. • Processed special payment requests and deductions, posting accurate journal entries and adjustments. • Led process improvement initiatives for efficient payroll processing. • Conducted testing and provided requirements for Workday Timekeeping and Absence Management implementation. • Provided training to employees and leaders.

• Conducted bi-weekly payroll processing for Wellmark employees, managing timecard information and ensuring accurate pay run results. • Processed manual checks, tracked deductions in arrears, and served as a subject matter expert for timekeeping system maintenance and upgrades. • Generated timely and accurate payroll reports and implemented several process improvements.