Shelby Ledbetter Email & Phone Number

Troy, Mi

• Record test progress and results.• Discover bugs within software.• Review user interfaces for consistency and functionality.• Identify, isolate, and track bugs throughout testing.• Perform thorough regression testing when bugs are resolved.• Identify any potential problems that users might encounter.• Document test cases.• Drive innovation and streamline overall testing processes.• Perform manual and automated testing.• Track quality assurance metrics, like defect densities and open defect counts.• Work together with the software developer to enhance and improve programs.

Troy, Mi

Processing data for multiple offices, including manual entries and remote uploads and creating weekly and monthly reports. Advanced Costs entry, filing, and processing. Gaining experience in billing by generating invoices, processing them through LegalX, and submitting manual invoices. Organizing and updating the firm's library.

Roseville, Mi

Dispatched technicians, scheduled service calls, processed daily paperwork and job summaries, organized documents, ran weekly and monthly reports, answered and operated a multi line phone system, explained products and services, and directed calls to the appropriate department.

Warren, Mi

Greeted customers, handled and directed multiple calls, provided information regarding upcoming events and facility policies, utilized department software, offered and explained services and packages, and assisted other staff members.

Warren, Mi

Greeted parents and campers, worked, played with and instructed campers, solved problems, and was flexible, creative, and detail and goal oriented.

Warren, Mi

Greeted patrons, sat them and introduced their servers, bussed and reset tables, stocked, took and delivered food orders, prepared banquet rooms and catering orders, and assisted staff and supervisors.