• Supervise members of the administrative staff, equally dividing responsibilities to improve performance• Developed sufficient office processes to reduce our carbon footprint and improve daily efficiency • Create and update databases and records for financial information, personnel and other data• Track and replace office supplies as necessary to avoid interruptions in standard front office procedures• Ensure operation of equipment by completing preventive maintenance… Show more • Supervise members of the administrative staff, equally dividing responsibilities to improve performance• Developed sufficient office processes to reduce our carbon footprint and improve daily efficiency • Create and update databases and records for financial information, personnel and other data• Track and replace office supplies as necessary to avoid interruptions in standard front office procedures• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques• Construct commission bills, inventory reports, marketing materials, and scheduling for 40+ agents• Maintain relationships with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement are met before closing Show less

• Recruited, hired, trained and supervised Golf Shop and Outside Service team members in accordance with Indian Hills Country Club operating procedures.• Responsible for ordering and receiving all Golf Shop supplies and the administration of that process.• Managed and oversaw Community and Golf Events, ensuring the business plan for each event was achieved• Maintained open lines of communication with the General Manager, ownership accounting office, golf shop staff, food and… Show more • Recruited, hired, trained and supervised Golf Shop and Outside Service team members in accordance with Indian Hills Country Club operating procedures.• Responsible for ordering and receiving all Golf Shop supplies and the administration of that process.• Managed and oversaw Community and Golf Events, ensuring the business plan for each event was achieved• Maintained open lines of communication with the General Manager, ownership accounting office, golf shop staff, food and beverage staff, accommodations staff and golf maintenance staff.• Understand and value individual growth and development as well as formulating strategies for growth and development of team members.• Held all team members accountable for their areas of responsibility using clearly articulated expectations.• Conducted monthly Golf Shop merchandise inventory and financial reports. Show less

• Provided personal leadership that encouraged employee growth and productivity throughout the facility• Improved policies and amended existing policies to ensure smooth daily operations• Assured employees maintained the facility in a neat and clean condition and all equipment is kept in good working order.• Supervised the Learn to Skate program for 100+ children between the ages of 3-16• Scheduled and managed staff for facility, tournaments, and special events

• Developed business by engaging in community with marketing events and advertising locally• Prospected and scheduled potential new-members by generating new leads through phone calls and e-mails• Contacted new and existing customers to discuss how their needs could be met with our services• Maintained detailed account records and contact logs• Managed full staff, current member contracts, and any customer/staff complaints

• Tailored events according to the personal tastes and budgets of clients• Developed signage/printing design and collateral material• Managed guest lists and RSVP follow-up• Coordinated shipping and vending for each upcoming event• Arranged travel, hotel, and housing of corporate clients and celebrities