Shelby Mason Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Ok, Us

-Educate new hires on various payment processing solutions, financial products, and industry trends -Train new hires on effective selling techniques, product knowledge, compliance requirements, and customer relationship management to help them successfully promote and sell payment-related services to clients-Create training materials, conduct workshops, and assess performance to ensure new hires are supported and well-equipped to meet sales targets and provide excellent customer service

Remote

-Ensure successful product adoption and identify opportunities for growth and expansion-Hold ongoing training sessions to ensure customers onboard successfully and fully leverage the platform to deliver value and ROI-Act as voice of the customer for feature requests and other product improvements

Oklahoma City, Oklahoma, United States

-Drive execution of priorities through regular connections on strategy, customer engagement, and performance to business teams across the market-Observe and participate in customer briefings to guide teams to deepen relationships and create ownership-Identify, coordinate, and facilitate training for new business team members-Facilitate knowledge checks and advanced training for existing business team members market-wide

Oklahoma City, Ok

-Lead customer engagement, deepen relationships, drive sales and awareness of Apple’s value proposition for business, and build brand loyalty-Plan and forecast business performance through account management, pipeline building, and opportunity management-Passionately and confidently engage business customers by showcasing Apple's technology and helping them discover how Apple and third-party solutions and services can transform the way they work-Develop effective account plans to start and expand adoption of Apple solutions across Apple's ecosystem platform and deeper in the customer's organization-Lead and support briefings and leverage workshops to support customer engagement-Effectively use the Customer Relationship Manager (CRM) to build and maintain accurate customer account information, manage relationships, opportunities, tasks, and develop customer insights based on best practice-Mentor and act as a subject matter expert among peers on business customer needs and solutions. -Seek, analyze, interpret, and share feedback from Business customers to continually improve the customer experience-Maintain process mastery of all Retail Business programs and offerings to ensure compliance with policies and procedures

Oklahoma City, Oklahoma, United States

-Drive sales, create owners, build brand loyalty, and serve as a performance and customer experience leader-Mentor and act as a subject matter expert among peers on customer needs and solutions-Be an early adopter and change agent for company initiatives

Bachelors Of Applied Technology, Contemporary Music Business (Acm@Uco), Music Business

Certification In Web And Graphic Design

High School Diploma With Baccalaureate Distinction In Theatre Arts, Drama And Dramatics/Theatre Arts, General, Valedictorian

Activities and Societies: National Honor Society