Shelby Coleman Email & Phone Number

San Jose, Ca, Us

• Authored internal Slack and Jira tooling to enhance developer experience ▫Designed metrics reports for Slack channel usage ▫Built system of reports for Jira ticket progress ▫Created way to quickly get all unanswered Slack questions, organized by platform• Implemented and led an initiative to streamline and improve interruptions ▫Went from a backlog of ~24 tickets to 0 with an average of under 5 open tickets ▫Created onboarding systems to better new hire developer experience ▫Mitigated complex issues and prevented reputation and income loss

San Jose, Ca, Us

• Designed and implemented tooling to improve SDLC ▫Resulted in a ~70% reduction of critical incidents ▫Increased QoL for operations and devops ▫Helped repair merchant trust• Designed a prototype system for more streamlined Airflow deliveries• Architected a framework to create a standardized library of validations that were applied against a suite of financial reports

Chicago, Illinois, Us

• Implemented new income verification pipeline, which included: controllers for asynchronous communication, set up sanitization for vendor data, and actions to handle system calculations based on vendor data• Developed new architecture for application staleness and closure• Created flexible testing scripts for team which improved ability for business testing

Salt Lake City, Utah, Us

• Developed stand alone custom servers to process client data• Wrote an application framework and scripting used by entire development team• Lead role in crafting the front end of site centered around a quality user experience• Primary developer in charge of quality assurance with a focus on language translation and mobile

Cary, Nc, Us

Troubleshoot and resolve bugs in enterprise finance softwareDevelop management reporting tools for finance teams built in SAS and SQLTechnical liaison between support and finance teamsEvaluate potential software purchases based on needs of diverse departmentsTroubleshoot and resolve software failures in Oracle

Cary, Nc, Us

Develop programs in SQL and SAS to drive efficiency and higher level analysisLead testing initiatives within General Ledger and Fixed Asset groupsOversaw globalization effort in accounting team

Round Rock, Texas, Us

Evaluate and optimize analysis of complex financial dataDeveloped Visual Basic programs to enhance and develop data analysis

Raleigh, Nc, Us

Responsible for reconciling 1000+ customer accountsManaged general ledgers and profit/loss statementsResearch and analyze data for executive presentations

Bachelor, Accounting

Education record