• Lead the congregation in worship through music • Manage and arrange full bands each week to play at different events for the church• Oversee our vocal team ministry and choir of over 200 people which includes planning large events, scheduling, emailing, data entry, etc.

Houzz is the leading online platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish - online or from a mobile device. From decorating a room to building a custom home, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community powered by social tools, Houzz is the easiest way for people to get the design inspiration, project advice, product information and professional reviews they need to help turn ideas into reality.- Manage Houzz Pro Plus clients after the initial sale on an ongoing basis- Maintain at least monthly contact with every account assigned, providing value added account support and proving the value of the Houzz Pro Plus Program- Upsell clients on additional packages- Meet minimum upsell objectives- Meet minimum quantitative and qualitative account improvement objectives- Turn-up new Pro+ programs- Provide superior customer service- Renew customer accounts

➢ Respond to Houzz customers and vendors regarding orders placed on Houzz➢ Resolve issues regarding orders placed on Houzz➢ Manage inbound Customer service phone calls➢ Achieve marketplace department monthly goals ➢ Provide superior customer service and embody the Houzz company culture ➢ Perform various tasks in support of company initiatives and goals

-National Anthem singer and Take Me Out to the Ballgame singer since I was 11 years old

• Provided great customer service by accurately responding to customers needs• Helped train 5 new employees using my experience and knowledge of the company• Led in-store coffee tastings to engage and excite customers

• Ran multiple social media sites for the company including their Instagram, Twitter, and Facebook• Helped with the marketing strategy and promotion of ticket sales• Toured with the artists and facilitated their artist signings with their fans

• Maintained the bookkeeping for the company• Managed client database using QuickBooks and Microsoft Excel• Created an organized office space by putting in new filing system & organizing paper work• Performed conference calls with clients to give them information and to schedule meetings