Shelby Taylor Email & Phone Number

• Examine legal documents submitted to courts for adherence to laws and court procedures• Answer inquiries from the public regarding judicial procedures, court appearances and trial dates• Maintain court dockets and update disposition of cases after court hearings and trials• Collaborate with government officials, judges, attorneys, courtroom staff, and the public to coordinate functions of court• Update record management database to ensure public records are accurate.• Manage multiple, competing priorities simultaneously and remain flexible

Texas, United States

• Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution• Reached out to vendors and customers to verify information and follow up on client issues• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies• Reviewed account documentation for over 200 accounts, rectified issues and contacted vendors about account changes• Applied mathematical abilities to calculate and check figures in accounting systems• Prepared and mailed invoices to customers, processed payments and documented account updates.

Houston, Texas, United States

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions• Offered advice and assistance to customers, paying attention to special needs or wants• Leveraged sales expertise to promote products and capitalized on upsell opportunities• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly