Shelby Shipp Email & Phone Number

Plano, Texas, United States

Garland, TX

• Hired, trained and on-boarded 12 administrative support staff, provided initial support that expedited staff assimilation by 15%
• Managed internal and external stakeholder relations to ensure work orders were efficiently addressed in a timely manner according to the agreement
• Supervised the maintenance of office equipment/databases and provided liaison assistance with our IT provider
• Processed billing and accounts receivable/payable and payroll; prepared reconciled reports for orders and maintained bank accounts

Dallas/Fort Worth Area

• Increase overall efficiency 30% by overhauling the company’s filing system
• Perform all general office duties; spearhead research, devise statistical reports, complete expense reports, streamline insurance information requests and represent the Executive team
• Execute critical aspects of deliverables with a hands-on approach, including; draft business letters, hospital liens and releases, compose, transcribe and edit confidential correspondences, in order to facilitate the.

Richardson, Texas

• Extended restaurant visibility 25% by utilizing targeted social media marketing
• Decreased expenditures 10% by implementing inventory controls and standardizing ordering procedures
• Directed daily restaurant operation, hiring of personnel, monitored food quality and staffing requirements to ensure a positive dining experience for every customer

Frisco, Texas

• Oversaw clinic and Optometrist’s calendars to book appointments, maintain sign-in/out logs, ensure check-in process was efficient
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Researched and rapidly solved problems and maintained client trust to prevent the loss of key accounts and/or customers
• Responsible for organization of all invoices, patient files, and processed insurance claims in a timely manner