Shelby Stonecipher Email & Phone Number

* Operational Leadership: Led all operations of the Volunteer Memphis department, including budgeting, fundraising, and strategic program development.* Grant Management & Corporate Partnerships: Secured and managed substantial grants and sponsorships, cultivating relationships with corporate partners to support LM Volunteer initiatives.* Volunteer Engagement: Oversaw the Volunteer Portal, boosting engagement for over 35,000 volunteers and 450 nonprofits throughout the Mid-South, and led a team to increase volunteerism and create positive community change.* Program Development & Evaluation: Planned, executed, and evaluated volunteer services, including annual awards, engagement surveys, and impact assessments on poverty, health disparities, and underserved communities.

Greater Memphis Area

* Strategic Planning & Growth: Developed and executed strategic plans, driving business growth and expanding service offerings, resulting in a significant increase in client base and revenue streams.* Team Leadership & Development: Recruited, trained, and supervised a team of certified doulas, fostering a collaborative environment, and ensuring high standards of care and professional development.* Market Analysis & Program Development: Conducted market analysis to identify opportunities and designed comprehensive prenatal, birth, and postpartum support programs tailored to market needs.Financial Management: Oversaw budgeting, financial planning, and resource allocation, ensuring the agency's financial health and sustainability.* Client Relationship Management: Cultivated strong client relationships through excellent communication and tailored service offerings, enhancing client satisfaction and retention.

Memphis, Tn

* Onboards, schedules, and manages the Hub Hotel team, including setting up regular opportunities for feedback and development.* Conducts intakes and assessments to determine case goals to overcome barriers for people experiencing homelessness and substance use/co-occurring substance abuse and mental health disorders.* Enforces and creates Hub Hotel policies and procedures with residents—ensuring the safety of all residents and staff.* Created Trauma Informed Practices and implemented them across the board throughout our counseling program.*Work in collaboration with senior management, and consultant firm to develop, implement, and monitor creative operational strategies and yearly goals* Onboarding, development, scheduling, and training of all staff within the HubHotel to ensure program effectiveness and growth * Reviewing overall results of program activities, ensuring that continuing contractual obligations are being fulfilled, allocating resources for greater program success and efficiency. * Engaging in community outreach to secure service linkage, in-kind donations, and other resources for clients* Managing social media platforms and establish uniform communication strategies across the organization

Memphis, Tennessee

*Determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan. * Monitors adoptive and foster families to check compatibility of the child with the family*Multiple and on-going face-to-face visits with children, resource families, providers kinship homes and other relevant entities *Participates/testifies in court proceedings*Conducts intake interviews with individuals reporting suspected child abuse or neglect *Conducts interviews with child's family and collateral contacts*Conducts ongoing assessments of all incoming information*Convene and identify members for a Child and Family Team Meetings that will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family*Make referrals to service providers, works with law enforcement officials, and multi-disciplinary teams

Collierville, Tn

* Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the Program.* Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.* Collaborates with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution. Consults with the Corporate attorney as needed to resolve difficult legal compliance issues.* Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.* Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.* Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.* Provides reports on a regular basis, and as directed or requested, to keep the Corporate Compliance Committee of the Board and senior management informed of the operation and progress of compliance efforts

Greater Memphis Area

*Interview patients to obtain accurate demographic and insurance information for registration purposes*Insurance verification and implementation of TPL/Managed Care guidelines relating to priority determination, coverage identification, and managed care requirements. *Collect Point of Service payments to satisfy financial obligations as required. *Answer telephone and either respond to inquiry, direct caller to appropriate personnel, or initiate a triage slip for response by medical personnel.*Entering confidential personal health information and financial information into computerized system with a high rate of accuracy. Complying with federal and local laws in ensuring patient privacy

Bachelor'S Degree, Social Work

Activities and Societies: Student Social Work Organization (SSWO), Social Work BA Student Representative

Master Of Business Administration - Mba