Shelda Thorburn, Sphr Email & Phone Number

Philadelphia, PA, US

Fort Washington

Newtown, PA

Provided HR services for an 18 branch, 230 employee regional bank. Was responsible for processing biweekly payroll and managing the employee benefits which included health, life, STD/LTD, flexible spending accounts, COBRA, worker’s comp, pension and 401K. Worked with outside vendors to determine best plan options. On-boarding of new employees. Prepared.

Partnered with management to create pro-active strategies for ensuring compliance with current HR law, company policy and procedures for 16 departments (1000) employees. Responsibilities included coaching management on disciplinary actions, negotiating employee-manager disputes and providing conflict resolution services. Also organized the recruiting.

Recruited, interviewed and hired personnel for temporary and permanent office support positions. Managed over 50 temporary associates and two staff members. Branch consistently exceeded placement and profitability goals.

Conducted communication programs in the U.S., Europe and Canada. Utilizing the company's proprietary methodology and video-feedback techniques, instructed senior level executives at Fortune 100 companies. Programs focused on oral presentation skill development and one-to-one and one-to-group sales strategies. Also, coached C-level for media interviews.