Under co-worker supervision, evaluating and diagnosing issues with printers via printer status pages. Replacing parts where necessary (replacing ink, imaging units and waste toner, clearing paper jams and so on).Resolving reported issues with computers, and filling out tickets for computer and printer issues.

Transferring data from an Excel spreadsheet to Microsoft Dynamics.Contacting business owners to confirm if they want a grant or a loan for their business.Evaluating the exteriors and interiors of businesses on Google Maps and adding their addresses to an Excel spreadsheet.

-Working under a senior technician to diagnose and fix issues with computers across several campus buildings. -Replacing faulty computer parts with working ones. -Learning how to flash a BIOS and an image partition on a computer. -Diagnosing printer issues and replacing toner, waste cartridges and drums where necessary.