Sheldon Bailey Email & Phone Number

Statesville, Nc

Accountable for all customer service related operational objectives and integrated support of sales strategies. Managed and executed branch operations with a business ownership mindset, aligning actions and decisions to support profitable business results. Formulated and communicated sound business strategy to the team, implementing it in a clear and consistently focused manner. Created a team of employees that are engaged, empowered, enthusiastic, and committed to the success of the company.• Developed and implemented a sales strategy that grew sales 20% year over year.• Analyzed and developed new warehouse processes that improved order accuracy and fulfillment time.• Utilized 5S and lean methodology to improve productivity, increase inventory accuracy, and optimize inventory levels.

Mid-Atlantic Region

Developed strategic and tactical sales plans, drove growth initiatives, and cross-functionally managed program resources. Directed corporate and regional personnel throughout the sales process, providing solutions internally and externally, ensuring desired performance objectives are accomplished. Formulated value-added programs, aligning customers’ objectives with Fastenal’s total value proposition. Coached and lead regional team members through the change management process, promoting a bottom-up approach to program development and using common goals and objectives to encourage program participation.• Spearheaded FAST Solutions sales development efforts, growing annual sales revenues from $800K to $2.2M.• Hired, trained, and managed two of the top three performing sales representatives within the program and developed the second highest performing region in the company.• Facilitated market entry and orchestrated the rapid expansion of Fastenal’s FAST Solutions Program, expanding the program over 800% less than five years after market entry.• Minimized employee resistance and maximized employee engagement, achieving 100% branch participation among 145 regional branches.• Developed standard operating procedures, incorporating 5S methodology and process improvement techniques that increased productivity, improved systems utilization, and maximized profitability.• Coached and trained regional personnel utilizing company resources, guided sales team through specialized training, and coached value-based sales techniques and developed lead-generating systems that streamlined program expansion.

Nc, Sc Territory

Assisted in the development and implementation of a go-to-market strategy, utilizing multiple marketing tools to educate the sales force, increase product awareness, clearly communicate companies total value-proposition, and generate sales growth. Conducted high-level direct sales demonstrations to "C Level" audiences daily, utilizing customer-focused selling techniques to identify and align our offerings to achieve customer objectives. • Developed the top performing sales territory from ground up, building and executing strategic plans that established a growing and sustainable sales channel that propelled annual revenues from $0 to over $8M.• Coached, trained front-line sales representatives and built strategic relationships with key team leaders and consistently performed in the top 10% of the company, recognized as an influential leader within the corporate sales team. • Assisted in lead generation, prospecting, product introduction, and sales demonstrations, channeling sales through 78 branches within the Mid-Atlantic region.

Charlotte, North Carolina Area

Built and managed new customer relationships while maintaining local customer base at the branch level. Daily responsibilities included: - Customer maintenance- Order entry and fulfillment- Shipping and receiving- CRM analysis and data entry

Leland, Nc

Assisted in the design and implementation of a lean facility layout, driving material flow optimization, and significantly increasing labor productivity.- Developed an array of continuous improvement tools centered on lean manufacturing and process improvement by attending several kaizen events.- Successfully designed and implemented manufacturing processes for a 100,000 square foot facility.- Consolidated vendors and reduced direct costs by an estimated $25,000 a year.