Customer Service Representative
A-Pro Execs
Answered inbound calls, scheduled appointments and processed new applications. I handled on average 80 calls per day.
Oct 2019 - Jun 2020
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Sheldon Brooks Email & Phone Number
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✓ Verified July 2026
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Profile completeness 57%
Location
Chicago, Illinois, United States
Who is Sheldon Brooks? Overview
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Sheldon Brooks previously worked as Customer Service Representative at A-Pro Execs and Data Entry Clerk at Angel Flight Marketing Research. Sheldon Brooks holds Computer Systems Networking And Telecommunications from Devry University.
Profile bio
About Sheldon Brooks
CompTIA A+ certified professional with strong customer service and help desk skills. I can provide hardware, client/server and software technical support. Proven success in working in high volume technical call centers. Strength in rapidly troubleshooting, diagnosing and resolving client issues. I always demonstrate effective communication between both technical and non technical user as well as excellent problem solving skills and patience when dealing with distracted users. i
4 roles
Sheldon Brooks work experience
A career timeline built from the work history available for this profile.
Data Entry Clerk
Angel Flight Marketing Research
Performed data research by analyzing and conducting survey results based on satisfaction responses. Gathered information from consumers that was used to gauge a particular companies performance for a calendar year.
Feb 2019 - Oct 2019
Help Desk Analyst
Completed call handling roles. Troubleshot, diagnosed, and resolved a number of hardware, software, and connectivity issues. Excelled at asking probing questions and researching to rectify problems.
Aug 2018 - Feb 2019
Staff Member
Cook County Board Of Elections
Performed general functions including mailroom and office duties. Processed vote by mail entries during the electoral process by counting thousands of votes per day. I also performed basic clerical work as well as working in the call center.
Sep 2018 - Jan 2019
1 education record
Sheldon Brooks education
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Where is Sheldon Brooks based?
Sheldon Brooks is based in Chicago, Illinois, United States.
What companies has Sheldon Brooks worked for?
Sheldon Brooks has worked for A-Pro Execs, Angel Flight Marketing Research, Caritas Business Services, and Cook County Board Of Elections.
How can I contact Sheldon Brooks?
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What schools did Sheldon Brooks attend?
Sheldon Brooks holds Computer Systems Networking And Telecommunications from Devry University.
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