Providing academic, transfer, career, and personal counseling, to prospective, new, and continuing students with an emphasis on serving underrepresented and underprepared students from educationally disadvantaged backgrounds.

•Use counseling to guide students towards their desired goals (i.e. transfer or employment or job development) while monitoring consistent classroom progress.•Identifying students experiencing academic difficulties in mathematics.•Student recruitment, placement, and program orientation.•Work in a closely integrated team of instructors, counselors, tutors, mentors, and other college services.•Recruiting, scheduling, and evaluating student tutors.•Establish an effective rapport with students inside and outside of the classroom.•Develop education plans for each student in the math programs.•Provide evidence on program success by collecting retention and success data to report to state agencies and campus and District administrators.•Closely monitor student progress through weekly meetings with faculty and staff.•Provide academic counseling to enable students to succeed.•Integrate tutoring/mentoring concepts into the classroom environment.•Establish and maintain relationships with other student service groups in program planning and organizing.•Attending all program and division meetings and training sessions.•Participating in on-going professional development training.

•Provide a wide range of outreach, counseling and retention services to a diverse student population.•Work directly with students participating in the College Promise program to provide holistic wrap-around services to support student equity and student success. •Serve students in the Men of Color program, and in collaboration with the Division, develop a process that recruits and retains students from underrepresented and underserved populations. •Assist students from early outreach to college transition and transfer to a four-year institution; this includes high school outreach and recruitment, community outreach, orientation, educational planning, summer enrichment programs, academic coaching, follow up, and transfer planning. •Perform core counseling functions including academic, career, and personal counseling and other duties as assigned.•Liaison with Financial Aid and Admission & Records to assess students with program eligibility.•Develop and implement intake and follow-up procedures for students for the program•Refer students as appropriate to campus and community resources and services•Collect retention, priority registration activities, course completion, and/or transfer data to report to campus administrators and the District

•Provide academic, career and personal counseling services to EOPS eligible students in determining and achieving academic, vocational, and personal objectives. •Assist students in clarifying academic goals and selecting a major and establishing/maintaining enrollment priority. •Develop and implement orientation, activities, services, and facilitate and instruct study skills and career decision-making classes. •Develop relevant liaisons and networks with on- and off-campus programs and agencies.•Implement intake and follow-up procedures for students for the program. •Participate in outreach functions that include serving as a liaison with high schools, community-based organizations and four-year colleges/universities. •Use an early alert system to ensure student persistence and success. •Refer students as appropriate to campus and community resources and services. •Maintain assigned caseload of students.

Provide a wide range of support services related to retention and matriculation, to assist students with information and support to achieve educational goals.Determine degree and transfer requirements, listing course sequences, and allowing multiple options to fulfill requirements for certificates, AA degrees, and admission criteria for transfer to other educational institutions; clarify academic policies and assist students with appropriate course selection.Learn, interpret, analyze and apply campus and District policies and procedures, and both State and federal regulations, to assist students; make appropriate referrals to counselors.Perform individual review of student records to determine eligibility for certificates and AA degrees; complete applications for certificates and AA degrees; explain the graduation processes and time lines; verify student progress towards completion of educational goals.Review transcripts from other institutions; explain formal evaluation process; complete and submit appropriate documentation.Assist with development, preparation and presentation of information, through workshops, group and individual appointments; attend and conduct a variety of meetings, conferences, and in-services; coordinate and promote campus programs and services. Attend In-Service training when subject is related to academic advising.Identify students in crisis who require immediate attention, make appropriate on- and off- campus referrals, initiate and maintain on-going contact with on and off-campus referral sources.Review academic records, explain to students how to comply with federal and State mandates for obtaining financial aid, financial aid extensions and veteran benefits; explain assessment and placement tests results to students; maintain student records and interview notes.Review academic records of probation students; explain probation policies and procedures and make referrals to counselors and other student services.

Consult with individual students from diverse backgrounds to assist them in the clarification of their educational goals and the development of realistic educational plans to achieve those goals. Advise undergraduates concerning course selection, academic planning, and completion of university, general education, and college requirements.Maintain working knowledge of lower-division requirements and qualification policies for majors offered at UCSC. Counsel students on the selection of an appropriate major, advise on general paths toward those majors, and refer students to major advisers and career advisers as appropriate. Advise students on proposing, qualifying for, declaring, and changing a major.Maintain detailed knowledge of a broad range of academic policies and regulations; interpret and apply these regulations appropriately to individual student cases. Make appropriate decisions based on knowledge of campus policy in the evaluation and approval/denial of student petitions including exceptions to standard course loads, withdrawals and leaves of absence, Education Abroad applications, requests to extend enrollment, readmission, and requests to repeat a course.Provide information about field study, study abroad, internships, and other educational opportunities. Refer students to appropriate academic programs and campus resources.Counsel students in academic difficulty to identify strategies for improving their academic performance. Interpret and apply academic senate regulations including those related to academic standing, minimum progress, and time-to-degree. Assist students in developing academic plans as part of the financial aid Satisfactory Academic Progress appeal process.Assess the academic and developmental support needs of individual advisees; make appropriate referrals and confer as needed with Counseling and Psychological Services, Disability Resource Center, Learning Support Services, Financial Aid and other campus units.

• Managed a resident hall housing 200 undergraduates, graduates, faculty, and staff.• Facilitated crisis, counseling, and conduct cases. • Supervised and evaluated four Resident Assistants (RA’s) (counseling them as they balanced their ever day work responsibilities, their academics, grades, school load, and personal life.• Worked to appropriately administer UHS, University and CSU policies and procedures.• Provided crisis intervention and managed via on-call rotation, including emergency response to instances of medical emergencies, non-compliant residents, alcohol/marijuana use, fire alarms, theft, sexual assault, domestic violence, mental illness and suicidal ideation. • Collaborated with Residential Life Team to plan and facilitate weekly Apartments staff meetings.• Serves as the Leadership Development Coordinator, advising the Campus Village A Hall Government. • Advised Hall Government members in the development of marketing, recruitment and election processes, and the management of the building budget of $1,400.• Provided on-going training, support and evaluation of hall government members. Met with Executive Board members on a regular 1-on-1 basis.

• Worked with a caseload of 20 students on academic probation. • Developed a program that taught academic and life skills including: time management, note taking, study skills, and grade management. • Facilitated 1 on 1 conversations to build rapport and establish goals and priorities for each student.• Coordinated study sessions and study groups for students based on their academic needs. Exposed students to campus and community resources to assist with their academic development.