As a Client Manager in the legal productivity vertical for mid-sized law firms, I ensure that Thomson Reuters’ AI and emerging technologies are showcased for practice leaders and legal visionaries.This is accomplished by building collaborative prospective client relationships, demonstrating World Class legal software solutions, inspiring client engagement, onboarding and managing a client portfolio, and successfully exceeding revenue performance targets.Consulting with prospective law firms' managing partners, showcasing strategic software product options, and driving positive account and market outcomes.Partnering with firm managing partners and C-Suite executives, strategizing/recommending account-specific software solutions, and supporting a highly-effective senior leader decision making process.

Keeping midsize law firms apprised of the ever-changing legal landscape while identifying business practice ‘disruptors.’Consulted with managed partners and C-suite executives in leading law firms, presented and demonstrated research technology software platform solutions, and supported sales and profitability in the legal productivity vertical.Collaborated with multidisciplinary teams, formulated client-focused enablement strategies, and provided support to sales executives, product specialists, and staff attorneys.Conducted pre and post event interviews, tracked ongoing organic product evolution, and maximized the total user experience.

Ensuring that our award-winning resource options exceed client outcome expectations with our world class portfolio which includes Westlaw Edge, Practical Law, Data Privacy Advisor and HighQ.Collaborated with multidisciplinary team, demonstrated Data Privacy products to practicing cybersecurity and data privacy attorneys, and facilitated the sales process. Wrote, designed, edited, and produced a bimonthly internal online digital publication, educated team members on platform tools and product viability, and improved sales volume and profit performance.

Consulted with clients and design engineers, creating, pricing, and negotiated engineering and complex technology engineering domestic and global service contracts.Provided superior client service, troubleshot/resolved account issues, and optimized the client experienceConducted key client engagements, delivered board-level presentations, defined client business goals and objectives, inspired client commitment, and developed/executed strategic account management plans.

Won prestigious 2013 Circle of Excellence Award for revenue attainment, growth, and retention results.Responded to nine RFPs, achieved a 100% win rate, and exceeded national Century Link RFP win rate of 1%, outdistanced major competitors including AT&T & Verizon, and Level 3 Communications.Earned recognition for outstanding sales attainment at 2013 Sales Kickoff Meeting.Successfully onboarded 30 new accounts and netted $1.6 million in annual revenue.

Won prestigious 2011 Circle of Excellence Award for outstanding revenue and growth attainment.Managed Central and Western US territory, led new business development initiative, established/managed 60 high-value accounts, and increased account revenue production by 130%.Met or exceeded 2011 sales quota objective for 12 consecutive months and received VP of Sales recognition at 2012 Sales Kickoff Meeting for outstanding sales performance.

Earned four Goal Quest Awards in 2010 and 2011 for exceeding targeted sales objectives.Rebuilt relationships with multiple dissatisfied customers, consolidated/renegotiated service and contract agreements, sustained an attentive customer service presence, recommended strategic portfolio and service enhancements, and regained account trust and commitment.

Senior Account Executive, Healthcare Recruitment DivisionManaged a 5-state healthcare territory, serviced major health provider accounts including HealthPartners, Medica, HealthEast, Regions Hospital, BlueCross BlueShield, Park Nicollet Health Services, Fairview Health Services, and Regency Hospital, and drove $2.5 million in third-party sales.Consulted with Human Resources Directors, implemented market-specific recruitment plans, leveraged full-media resource spectrum, and dramatically increased account talent acquisition levels.Advised on sourcing and selecting prospective RN, Physician, Social Worker, and mental health care candidates, optimized talent pools, positioned major health care systems with high-profile candidates, and substantially reduced overall cost-per-hire ratios.

Built relationships with business owners, COOs, CEOs, and Directors of Marketing, promoted/marketed key word editing tools and web optimization product offerings, and established/serviced 126 new accounts. Created new business development opportunities, tripled annual account revenues in six months, and ranked as number one Interactive Media Services Consultant in Eastern 5-state region. Negotiated/closed numerous print and interactive media contracts ranging from $1000 to $250,000. Outperformed 68 Sales Consultants, and received numerous sales awards for leading sales performance.

Honored with 2003 Verizon Corporate President’s Trophy for producing highest regional sales revenues.

Earned 2001 Verizon Excellence Award for designing/publishing corporate Forty-Eight™ Sales Magazine

My sales team earned the 1999 and 2000, Outstanding Achievement Awards for sales consistency.This team also delivered highest percentage quota results and received 1998, 1999, 2000, National Sales Cover Awards.

Initiated small to medium-sized business contacts, established 100+ new accounts, expanded sales from $180,000 to $1.2 million, and increased revenue by 35%.

Exceptional Client Service, Brass Plum, Nordstrom Rack, Nordies Cafe, Brass Rail, Women's Shoes, Point of View, Stock Room, Window Dressing, Gene Juarez