Sheldon S. Email & Phone Number

Whitby, On, Ca

Whitby, Ontario, Canada

Responsible for the operation and routine maintenance of our extrusion equipment. Support and contribute to a healthy and safe work environment by following all workplaceregulations, policies, and initiatives including all first aid injuries, accidents and workplace hazards; Responsible for producing a quality product while maintaining production performance; Comfortable working with computers; Assist in troubleshooting minor machine problems when equipment is down or not performing tostandard; Constantly monitor quality and waste for all orders being produced; Continually learn the responsibilities of the various positions to advance in the line of progression; Physical demands include lifting up to 40 pounds, walking/standing for long periods of time;

Toronto, Ontario, Canada

 Attend to passenger medical emergencies as a “first responder”, providing first aid care. Perform mechanical pre-departure inspections- Attend to, resolve and escalate customer serviceissues. Ensure safe exit and entry of accessibility passengers at all required station stops. Make all public service announcements, including but not limited to informing passengers of anydelay of five minutes or more, station stops, special on board announcements etc. Ensure that all passengers have exited, and doors secured at terminus Interface regularly with the Train Operator, GO Commuter Central, Maintenance and hostrailway’s rail traffic control centers (RTC) when required via the radio as well as a PDA Implement and carry out any emergency procedures.

Toronto, Canada Area

 Developed new business relationships and grew account volumes of existing clients within an assigned target market Successfully managed and maintained customer accounts from initial contact to completion, ensuring customer satisfaction at all times Consistently generating new business in excess of about 15-20% per year  Responsible for account managerial duties that include but are not limited to, entering and processing customer orders, preparation of sales quotes, costing, and industry trade show product presentation

Toronto, Canada Area

 Lifting of heavy weights continuously over an 8 hour shift. Average over 10,000 pounds Safe operation of MHE (Material Handling Equipment, double pallet jack) Responsible for overseeing all equipment circle safety checks  Assembled orders as directed via a voice directed order system, which resulted in a 95% average overall vs. company of 89.7%

Ajax, Ontario

 Aided in inventory functions within flooring department  Assisted customers with queries and troubleshooting while providing consistent service to ensure repeat customers and referrals Acted as ad-campaign administrator

Vaughan, Ontario

 Assembly Line Operator for plastic auto parts; monitored and maintained stock levels and replenishment when needed Parts assembly for car components Aided with quality assurance checks on assembled products to ensure that standards are met  Material Handler: pulled gaylords or material manually or utilized pump trucks; shipped and received materials Plastic molding injection technician in training apprenticeship: obtained basic working knowledge of Mitsubishi and Welltec molding machines from 750 tons to 3000 tons

Toronto, Canada Area

Data and Internet Services Specialist January 1996 – December 2002 Accountable, through marketing requirements, to develop new and enhanced data and internet service of high quality and extremely reliable while being cost effective Responsible for the design and development of solutions in new and existing business opportunities while adhering to customer requirements; recommending changes and enhancements where needed Created and assisted in the writing, editing and publishing of service documentation Worked directly with internal and external customers regarding technical and sales related informationNetwork Access Specialist and Network Operations  Tested and implementing of new technologies Integration and maintaining of AT&T networks Pager monitoring of the backbone on a 24/7 basis Trained current employees and new hiresInternet Support and Customer Service Provided a high level of customer service through obtaining a sound knowledge of Royal Bank products

 Order administrative duties that included but not limited to order filling and operation of order pickers; inventory control functions.

Business Accounting Diploma, Business Accounting, 4.75 Gpa

Computer Information Systems, Computer And Information Sciences And Support Services

High School Diploma, High School/Secondary Diplomas And Certificates, 12