Sheldon Serrao Email and Phone Number
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Value-driven Operations and Logistics Leader with a proven record of quality, expertise, and achievement in creating and developing new efficiency strategies and quality control process improvement plans that result in improved business operations, explosive growth, and performance gains. With every role I take on or project I tackle, I strive to deliver quality, expertise, and results that exceed the needs of the organization. I offer refined skills in the areas of: - Operations Management - Logistics Management - P&L- Process Improvement - Risk Management- Contract Negotiations - Customer Relations - Leadership - Supply Chain Management I take on problems with a level of tenacity and creativity that showcases my impressive tenure in the industry. As a leader, I am focused on training and development to ensure my teams are high-performing and engaged at all times. I adapt quickly to emerging technologies and am often able to step into struggling situations and establish quick and effective plans for improvement. I am always looking for new professionals to network with, please reach out if you would like to connect.
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Business Development ManagerEmerald Warehousing Services Mar 2021 - Present -
Executive Director Business DevelopmentInter Continental Transportation Llc Dba Integrity Logistics & Shipping Jan 2017 - Present
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Ceo & FounderKeldon Consulting Oct 2008 - Present- Delivered high-level 4PL and logistics management services to clients within the Manufacturing, Distribution, Construction, Pharmaceutical, and Mining/Industrial industries - Expertly evaluated client operations and logistic functions to best create competitive strategies that accurately measured logistic functions, cost, and performance- Translated business objectives into cross-functional procedures connecting multiple department heads through software integration- Defined distribution channels and established end-to-end logistics strategies in order to reduce delivery costs by 32% domestically, and 18% internationally - Established international “Ocean” trade lanes- Successful at expanding transport services from Asia to Central America and the Caribbean- Further generated new revenue streams while reducing transport cost and time - Implemented optimized warehouse and inventory management principles to reduce order fulfillment and inventory replenishment time by 12% while also lowering operating costs by 15%- Applied cross doc functions to reduce carrying cost, eliminate warehouse fees, and increase order accuracy by 25%o Further applied preload quality inspection and control measures - Implemented international and domestic air carrier security protocols under TSA IACSSP - Included developing IACSSP manuals and training air export managers for applicable TSA audits - Introduced daily “end of day” order deadlines to increase work flow efficiency and open new revenues streams for “priority 1” orders - Conducted thorough audits on logistics providers to identify billing inconsistencies and routing inefficiencies - Confirmed correct rate structures were applied and performances targets met - Led all necessary client/carrier negotiations in order to secure favorable contractual terms to maximize margins and open to market segments -
Operations ManagerVersailles Shipping Llc Aug 2014 - Dec 2016Leader of Versailles global NVOCC service, and logistics strategy, network design, and continuing performance. Drives global service levels, and trade lane activity for the Caribbean and Latin American region, including the creation and execution of strategies designed to improve business process productivity; reducing client transport cost, and maintained profitability. Develop goals and objectives to align with corporate vision. Monitor department’s effectiveness, ensuring customer expectations are consistently met. Plan and implement global synergy opportunities to expand service levels and increase market share within Latin American and Caribbean regions.Manage trade Import/Export regulations; ensure global operational compliance, meeting all federal requirements.Supports the logistic/transportation process changes initiated by internal procurement departments for critical turn down operations.Define and deliver client’s expectation per contractual services agreements. Adhering to corporate policies and procedures, while resolving conflicts through a consensus-building approach. Identifies, and implements network changes; expands order fulfillment through branch shipment consolidation, and inbound warehousing optimization. Develops performance advancement techniques, and principles to continually improve transportation services. Provides recommendations to client(s) for improving processes and establish guidelines for implementing positive change. Drives implementation of online logistics tools to support mobile purchasing requirements for key business units. Serve as relationship manager between Steamship lines, and global custom brokerage agents; improving foreign asset management control.Directs the development and implementation of SCM solutions through the alignment of material management, and procedural requirements.
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Director Of Operations/Transportation LogisticsHealthex Corp Jun 2010 - Oct 2011- Cultivated business growth and operational functions across the Southeast Business Unit- Coordinated all daily operations for the distribution of medical equipment & supplies- Drove marketing & sales efforts to develop/expand business unit- Managed IAC services and TSA security protocol nationwide- Improved JIT deliveries by 48% and secured safe return of narcotics and critical medical supplies to key distribution points through the execution of a steadfast logistics approach to daily operations with the use of information technology systems Led and mentored diverse teams of dispatchers and drivers- Developed partnerships with LTL carriers, IAC’s and 3PL’s to offer Door-to-Door services for urgent medical specimens and supplies- Analyzed vendor quality/efficiencies in order to create valuable relationships which were leveraged to establish favorable contractual terms and conditions for clients- Evaluated corporate operations to ensure infrastructure/processes were suitable to support business growth - Strengthened skills of sales leads in order to best manage ongoing sales activity while working to improve customer acquisitions and retention
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General ManagerInter Continental Transportation Corp. 2005 - May 2010- Directed all corporate divisions which included Accounting & Finance, Systems & Technology, Marketing & Sales, and Compliance & Operations- Provided leadership throughout the organization while developing short and long-term goals to meet objectives and further expansion - Conceptualized forward thinking policies and procedures for both daily operations and processes while building and supporting systems to optimize client services, enhance customer experience and eliminate non-value added activities- Evaluated corporate pricing structure and approved pricing proposalso Negotiated buying rates, scrutinized operational P/L, developed RFP process and created budgets to promote cost savings and increase cash flow- Orchestrated multiple diverse projects with a core focus on strict timeline and budget management o Included the integration Cargowise software while mitigating “scope creep” - Decreased misapplied value added tax upon re-entry into country of origin by 38% through the design of a “Cargowise” based Foreign Asset Management system - Monitored all KPI development, created management solutions for purchasing and inventory control, planned facilities, oversaw both supplier and vendor relationships, diligently controlled quality, and tracked line items o Executed a special focus on establishing accountability and communication throughout multiple department heads- Controlled foreign asset management services and reversed logistic activities for mission critical projects o Managed “All Risk” cargo insurance policies and monitored TIB process- Established new customer segments by creating key partnerships and unique services to capture value and build new revenue streams
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Operations DirectorInter-Caribbean Teleship Corporation 2003 - 2005- Facilitated full-spectrum responsibility of import/export operations and purchase order fulfillment with full P/L oversight and focus on special cargo projects for the Power Generation Industry - Directed corporate Air import/export operations, planned domestic and international logistics management programs to support Door-to-Door movements and expressed cargo services for time sensitive shipments- Established client harmonized Tariff codes through CBP ruling requests, management of Indirect Air Carrier Standard Security Protocol “known shipper” database and automation of export systems- Supervised customs clearance process, established continuous import bonds and focused on duty minimization for foreign repairs- Oversaw IAC Int’l Hazmat movements under ICAO- Supervised preparation process for Letters of Credit, Phytosanitary Certificates, Certificates of Origin, MAWB/HAWB, MOBL/HOBL, Short Form BLs, Caricoms, Certificate of Inspections, Proforma, Commercial Invoices, DGDs, SDS, Shipping Manifests, Arrival Notes, Delivery Orders, Dock Receipts, and Packing Lists o Verified accuracy of schedule B numbers for EEI submittalso Collaborated with the FDA and The Exodus Command Center (Bureau of Immigration and Customs Enforcement) for specialty imports/exports
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Logistics DirectorHarbour-Link Int'L Inc. 1999 - 2003- Direct oversight of global NVOCC serviceso Executed LCL, FCL and project cargo for the manufacturing, Oil/Exploration and power generation industries- Achieved a 22% contractual rate reduction, 11% decrease in demurrage and increased equipment availability through the creation of innovative strategies which provided cost effective/reliable inter-modal transportation services by developing strong alliances between shipping lines, trucking companies and railway services - Assessed and mitigated risks for oversized and large project cargos further supporting the expansion of off shore platforms for the Oil/Exploration industryo Expedited turnkey projects for the transportation, positioning, and utilization of Power Generating machinery for emergency relief - Led carrier negotiations for LTL, TL, LCL, FCL and rail serviceso Added strategic value to services rendered, while providing favorable contractual terms- Optimized both policies and procedures while monitoring the movement of dangerous goods under IMDG, overlooked DGD’s and MSDS review process- Led the corporation’s global Inter-modal transportation logistics services utilizing Open Top, Flat Racks/beds, lowboys, Refrigerated containers and Ro/Ro services- Established competitive pricing for ocean movements and supervised FMC tariff filing process- Effectively coordinated with Customs Border Patrol under Homeland Security to implement CTPAT for imported materials
Sheldon Serrao Skills
Sheldon Serrao Education Details
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St. John'S UniversityBachelors Of Arts
Frequently Asked Questions about Sheldon Serrao
What company does Sheldon Serrao work for?
Sheldon Serrao works for Emerald Warehousing Services
What is Sheldon Serrao's role at the current company?
Sheldon Serrao's current role is High-level Logistics & Operations Leader.
What is Sheldon Serrao's email address?
Sheldon Serrao's email address is se****@****aol.com
What is Sheldon Serrao's direct phone number?
Sheldon Serrao's direct phone number is +195434*****
What schools did Sheldon Serrao attend?
Sheldon Serrao attended St. John's University.
What are some of Sheldon Serrao's interests?
Sheldon Serrao has interest in Investing, Outdoor Activities, Hiking, Biking, Sculpting, Swimming, Golf, Travel.
What skills is Sheldon Serrao known for?
Sheldon Serrao has skills like Logistics, Transportation, Management, Supply Chain, Logistics Management, Leadership, International Logistics, Contract Negotiation, Strategic Planning, Shipping, Process Improvement, Negotiation.
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