Sheldon Walker Email & Phone Number

Monterey Park, California, United States

-Person in charge with identifying, updating, and monitoring our Politically Exposed Person (PEP).-Responsible for completing reviews on our PEP clients yearly activity to identify unusual activity or movement of funds that may by indicative of money laundering, corruption, bribery, misappropriation of funds, or terrorist financing.-Responsible for reviewing SAM alerts generated monthly by our monitoring systems on PEPs.-Responsible for approving daily OFAC (Office of Foreign Assets Control) screenings on new clients.-Assist department with reviewing monthly SAM alerts on our non-PEP clients.

Monterey Park, California, United States

-Complete a full year review of account activity on client's that have been previous identified as high risk for unusual activity that may put the bank at a reputational and financial risk. -File Suspicious Activity Reports (SARs) when unusual activity has been identified. -Assisted with the testing and implementation of new systems.

Monterey, California, United States

El Monte, California, United States

Worked for Cathay Bank in their FCIU Department as a AML/BSA Fraud Analyst.

Pasadena Ca

•Effectively handle multiple responsibilities including identifying and mitigating monetary, regulatory and compliance-related risk pertaining to potentially fraudulent accounts.•Use strong analytical and organizational skills to make complex and independent decisions based on judgment & research, extensive job experience, and established guidelines & procedures that have high monetary and consumer impact.•Take appropriate action based on transaction characteristics & account changes with indicators of issues related to all fraud types.

Pasadena Ca

•Member of the support team for Premier Client Managers, responsible for supporting Client Managers by providing superior customer service, sales and support to Premier Banking Clients. •Inspire trust and confidence in clients by deepening the relationship through first contact resolution, problem solving, listening carefully to the client’s needs and by proactively recommending and selling products and/or services through telephone contact.•Resolve complex and escalated calls from clients and internal partners on a wide variety of bank related products and services by successfully navigating through the organization and various systems.

Glendale Ca

• Perform routine account-related transactions such as opening new accounts, completing the account set-up process, performing account maintenance and completing wire transfers.• Required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request.• Work closely with Small Business owners to recognize and promote sales opportunities that will lead to generating revenue for the business.• May involve cross selling or up selling of other financial products by referring customers to the appropriate line of business for those products and services not directly supported.