Sheldon Wise Email & Phone Number

Naples, Fl, Us

United States

United States

Naples, Florida

Oversee all Parts, Service, Quick Lane and Collision operations Develop and implement business strategies Departmental analysis, growth and cost controls Forecasting Warranty controls and Factory relations Customer satisfaction programs Quality controls, Safety, OSHA compliance, EPA compliance and training Marketing, Advertising and Promotions

Tampa, Florida

Oversee all Parts, Service, and Collision operationsDevelop and implement business strategiesDepartmental analysis, growth and cost controlsForecastingWarranty controls and Factory relationsCustomer satisfaction programsQuality controls, Safety, OSHA compliance, EPA compliance and trainingMarketing, Advertising and Promotions

Tampa, Fl.

Service Manager for Asbury Automotive overseeing 3 automotive lines. Ford Motor Company-Lincoln/Mercury lines, KIA and Isuzu.Highly regarded by and maintained close relations with all manufacturer representatives.Maintained corporate standards at a minimum normally outperforming them.Closely monitored and maintained all training, OSHA, EPA records.Developed and implemented departmental processes such as customer handling, quality controls, training programs, scheduling, job descriptions, contests, etc…Over seeing daily service advisor, technician, cashier, warranty administration duties and staff.

Bradenton, Fl

Starting as a service technician I was given the opportunity by the dealer principal (Eddie Graham) to work my way up through the ranks performing practically every duty incorporated in to a dealership. These included service technician, dispatcher, service advisor, service manager including all the duties of this position and properly trained for each. Such as cashier, warranty administration and control, DMS use and reporting, employee process improvement teams, customer handling, business development, department analysis, Employee relations, etc…Eddie Graham then moved me to the sales end of the business and supplied the same level of training for vehicle sales new and used. I was afforded many training opportunities including all Ford Motor Company training available for each position as I advanced as well as many seminars and attending Disney University.Eddie Graham believed operating a better business required a better trained management staff. I will always be indebted to him for the opportunities he gave me and the investment he made in me.