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Sheldon R. Email & Phone Number

Passionate Leader in Customer Service and Experience | Driving Excellence at Lids
Location: Vancouver, British Columbia, Canada 18 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Lids
Role
Passionate Leader in Customer Service and Experience | Driving Excellence
Location
Vancouver, British Columbia, Canada
Company size
3049 employees

Who is Sheldon R.? Overview

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Quick answer

Sheldon R. is listed as Passionate Leader in Customer Service and Experience | Driving Excellence at Lids, a company with 3049 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Sheldon R..

Sheldon R. previously worked as Store Manager at Lids and Merchandise Planner at Costco Wholesale Canada. Sheldon R. holds Art/Art Studies, General from University Of Hawaii At Manoa.

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Lids

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Profile bio

About Sheldon R.

With over 15 years of experience in customer service leadership, I am deeply passionate about driving excellence and fostering a culture of innovation and sustainability. Throughout my career, I have consistently led teams to deliver exceptional customer experiences while achieving business goals. My commitment to continuous improvement, team development, and customer-centricity aligns perfectly with my values and career aspirations. Words I live by - “My customer is always left better than we first met”. I am always excited to share these values and is dedicated to creating meaningful connections with industry enthusiasts worldwide.

Current workplace

Sheldon R.'s current company

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Lids
Lids
Passionate Leader in Customer Service and Experience | Driving Excellence
indianapolis, indiana, united states
Website
lids.com
Employees
3049
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18 roles · 20 years

Sheldon R. work experience

A career timeline built from the work history available for this profile.

Store Manager

Current
Lids

West Vancouver, British Columbia, Canada

Sep 2024 - Present

Restaurant And Bar Manager

Young'S Pubs

London Area, United Kingdom

  • Managed bar operations and expertly poured pints, delivering knowledgeable and friendly service while engaging with patrons in a fast-paced, ale-focused environment.
  • Employed in multiple locations across several European countries, adapting to diverse cultural settings and language barriers.
Dec 2023 - Jun 2024

Senior Assistant Manager

Comor - Go Play Outside

Vancouver, British Columbia, Canada

  • Led management operations and growth strategies, achieving a 10% sales increase.
  • Enhanced team performance and customer satisfaction.
Aug 2023 - Jun 2024

Assistant Manager, Customer Operations

Old Navy

West Vancouver, British Columbia, Canada

  • Increased foot traffic and sales by 18% through strategic business adaptations.
  • Improved Service Scores by 35% through team development and training.
  • Launched a community outreach program with local schools.
Oct 2021 - May 2023

Assistant Merchandising Manager

Old Navy

West Vancouver, British Columbia, Canada

Aug 2021 - Oct 2021

Restaurant Manager

Hmshost

Edmonton, Alberta, Canada

  • YEG Edmonton International Airport
  • Boston Pizza
  • Oversaw daily operations, emphasizing food safety, customer service, and team training.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Implemented inventory management strategies, reducing waste and improving stock rotation.
  • Assisted in scheduling staff shifts, and conducted regular performance evaluations to foster professional development.
Apr 2017 - Feb 2020

General Manager

Blvd Hospitality

Edmonton, Alberta, Canada

  • Spearheaded operational management, including staffing, scheduling, and inventory control, leading performance reviews to a 20% increase in customer satisfaction.
  • Enhanced guest experience by curating a diverse craft beer selection, contributing to a surge in sales.
  • Successfully managed large private bookings, delivering seamless events and exceptional guest experiences.
Jul 2018 - Dec 2019

Store Manager

Kixs

Edmonton, Alberta, Canada

2017 - 2018 ~1 yr

Multi Unit Manager

Boston Pizza International Inc

Calgary, Edmonton, Alberta And Saskatoon, Saskatchewan, Canada

  • Directed operations across two provinces and nine locations, each with over 40 staff members, fostering a culture of consistent hospitality and exceptional service.
  • Boosted revenue by 15% year-over-year through strategic menu innovation and targeted marketing efforts.
  • Specialized in managing sports events and group bookings, creating an engaging and memorable customer experience.
2007 - 2018 ~11 yrs

Store Manager

West 49

Saskatoon, Saskatchewan, Canada

2014 - 2016 ~2 yrs

Department Supervisor

The Home Depot Canada

Saskatoon, Saskatchewan, Canada

Pro Desk and Delivery

2013 - 2014 ~1 yr

Founder / Entrepreneur / Cco

Dunas Snow & Skate

Saskatoon, Saskatchewan, Canada

5 Locations - SK. / BC. Canada

Jan 2007 - Jul 2013

Entrepreneur / Operator

Sweet Stuff

Waskesiu Lake, Saskatchewan, Canada

  • Established and managed a boutique candy, specialty coffee, and ice cream shop, overseeing all facets of business from product curation to financial stewardship.
  • Developed a loyal customer base by delivering high-quality products and personalized service, increasing store traffic and sales performance.
Mar 2004 - Aug 2007
Team & coworkers

Colleagues at Lids

Other employees you can reach at lids.com. View company contacts for 3049 employees →

CE Courtney Eldridge Courtney Eldridge Colleague at LidsWindsor Mill, Maryland, United States, United States View → XM Xavier Martinez-Ruiz Xavier Martinez-Ruiz Colleague at LidsStockton, California, United States, United States View → AR Allana Russell Allana Russell Colleague at LidsEtobicoke, Ontario, Canada, Canada View → NA Nick Ashley Nick Ashley Colleague at LidsIndianapolis, Indiana, United States, United States View → DH Deshawn Harris Deshawn Harris Colleague at LidsMcdonough, Georgia, United States, United States View → SJ Sharita James Sharita James Colleague at LidsNew York City Metropolitan Area, United States View → EM Elias Munoz Elias Munoz Colleague at LidsDallas, Texas, United States, United States View → KB Kyle Beeks Kyle Beeks Colleague at LidsChandler, Arizona, United States, United States View → TS Tahj Scott Tahj Scott Colleague at LidsLouisville Metropolitan Area, United States View → CA Christine Aponte Christine Aponte Colleague at LidsBrooklyn, New York, United States, United States View →
2 education records

Sheldon R. education

FAQ

Frequently asked questions about Sheldon R.

Quick answers generated from the profile data available on this page.

What company does Sheldon R. work for?

Sheldon R. works for Lids.

What is Sheldon R.'s role at Lids?

Sheldon R. is listed as Passionate Leader in Customer Service and Experience | Driving Excellence at Lids.

Where is Sheldon R. based?

Sheldon R. is based in Vancouver, British Columbia, Canada while working with Lids.

What companies has Sheldon R. worked for?

Sheldon R. has worked for Lids, Costco Wholesale Canada, Young'S Pubs, Comor - Go Play Outside, and Old Navy.

Who are Sheldon R.'s colleagues at Lids?

Sheldon R.'s colleagues at Lids include Courtney Eldridge, Xavier Martinez-Ruiz, Allana Russell, Nick Ashley, and Deshawn Harris.

How can I contact Sheldon R.?

You can use AeroLeads to view verified contact signals for Sheldon R. at Lids, including work email, phone, and LinkedIn data when available.

What schools did Sheldon R. attend?

Sheldon R. holds Art/Art Studies, General from University Of Hawaii At Manoa.

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