Store Manager
Current
Sep 2024 - Present
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Sheldon R. Email & Phone Number
Passionate Leader in Customer Service and Experience | Driving Excellence
at
Lids
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Passionate Leader in Customer Service and Experience | Driving Excellence
Location
Vancouver, British Columbia, Canada
Company size
Who is Sheldon R.? Overview
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Quick answer
Sheldon R. is listed as Passionate Leader in Customer Service and Experience | Driving Excellence at Lids, a with 3049 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Sheldon R..
Sheldon R. previously worked as Store Manager at Lids and Merchandise Planner at Costco Wholesale Canada. Sheldon R. holds Art/Art Studies, General from University Of Hawaii At Manoa.
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Email format at Lids
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Lids
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Profile bio
About Sheldon R.
With over 15 years of experience in customer service leadership, I am deeply passionate about driving excellence and fostering a culture of innovation and sustainability. Throughout my career, I have consistently led teams to deliver exceptional customer experiences while achieving business goals. My commitment to continuous improvement, team development, and customer-centricity aligns perfectly with my values and career aspirations. Words I live by - “My customer is always left better than we first met”. I am always excited to share these values and is dedicated to creating meaningful connections with industry enthusiasts worldwide.
Current workplace
Sheldon R.'s current company
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Lids
18 roles · 21 years
Sheldon R. work experience
A career timeline built from the work history available for this profile.
Merchandise Planner
Current
Aug 2024 - Present
Restaurant And Bar Manager
• Managed bar operations and expertly poured pints, delivering knowledgeable and friendly service while engaging with patrons in a fast-paced, ale-focused environment. • Employed in multiple locations across several European countries, adapting to diverse cultural settings and language barriers.
Dec 2023 - Jun 2024
Senior Assistant Manager
• Led management operations and growth strategies, achieving a 10% sales increase.• Enhanced team performance and customer satisfaction.
Aug 2023 - Jun 2024
Assistant Manager, Customer Operations
• Increased foot traffic and sales by 18% through strategic business adaptations.• Improved Service Scores by 35% through team development and training.• Launched a community outreach program with local schools.
Oct 2021 - May 2023
Assistant Merchandising Manager
Aug 2021 - Oct 2021
Restaurant Manager
YEG Edmonton International Airport•Boston Pizza• Oversaw daily operations, emphasizing food safety, customer service, and team training.• Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.• Implemented inventory management strategies, reducing waste and improving stock rotation.• Assisted in scheduling staff shifts, and conducted regular performance evaluations to foster professional development.
Apr 2017 - Feb 2020
Store Manager
Jul 2018 - Jan 2020
General Manager
• Spearheaded operational management, including staffing, scheduling, and inventory control, leading performance reviews to a 20% increase in customer satisfaction.• Enhanced guest experience by curating a diverse craft beer selection, contributing to a surge in sales.• Successfully managed large private bookings, delivering seamless events and exceptional guest experiences.
Jul 2018 - Dec 2019
Store Manager
2017 - 2018
~1 yr
Multi Unit Manager
• Directed operations across two provinces and nine locations, each with over 40 staff members, fostering a culture of consistent hospitality and exceptional service.• Boosted revenue by 15% year-over-year through strategic menu innovation and targeted marketing efforts.• Specialized in managing sports events and group bookings, creating an engaging and memorable customer experience.
2007 - 2018
~11 yrs
Senior Store Manager
2016 - 2017
~1 yr
Store Manager
2014 - 2016
~2 yrs
2013 - 2014
~1 yr
Jan 2007 - Jul 2013
Founder / Entrepreneur / Regional Manager
2007 - 2013
~6 yrs
Entrepreneur / Operator
• Established and managed a boutique candy, specialty coffee, and ice cream shop, overseeing all facets of business from product curation to financial stewardship.• Developed a loyal customer base by delivering high-quality products and personalized service, increasing store traffic and sales performance.
Mar 2004 - Aug 2007
Assistant Manager
2006 - 2007
~1 yr
Team & coworkers
Colleagues at Lids
Other employees you can reach at lids.com. View company contacts for 3049 employees →
AK
Adam Koopmans
Colleague at LidsOntario, Canada
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AP
Alicia Peiffer
Colleague at LidsMerrillville, Indiana, United States
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GU
Gabriel Undefined
Colleague at LidsOrlando, Florida, United States
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SW
Shamiir Watkins
Colleague at LidsGreater Minneapolis-St. Paul Area, United States
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TD
Tracey Deforest
Colleague at LidsEdmonton, Alberta, Canada
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MC
Mireya Carrales
Colleague at LidsMesa, Arizona, United States
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DC
Derick Chartrand
Colleague at LidsCanada
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BS
Brittany Sheehan
Colleague at LidsLas Vegas Metropolitan Area, United States
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BP
Billy Payne
Colleague at LidsFrederick, Maryland, United States
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SD
Shaq Davis
Colleague at LidsKnoxville, Tennessee, United States
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Adam Koopmans
Colleague at LidsOntario, Canada
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AP
Alicia Peiffer
Colleague at LidsMerrillville, Indiana, United States
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GU
Gabriel Undefined
Colleague at LidsOrlando, Florida, United States
View →
SW
Shamiir Watkins
Colleague at LidsGreater Minneapolis-St. Paul Area, United States
View →
TD
Tracey Deforest
Colleague at LidsEdmonton, Alberta, Canada
View →
MC
Mireya Carrales
Colleague at LidsMesa, Arizona, United States
View →
DC
Derick Chartrand
Colleague at LidsCanada
View →
BS
Brittany Sheehan
Colleague at LidsLas Vegas Metropolitan Area, United States
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BP
Billy Payne
Colleague at LidsFrederick, Maryland, United States
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SD
Shaq Davis
Colleague at LidsKnoxville, Tennessee, United States
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2 education records
Sheldon R. education
Art/Art Studies, General
Finance/Marketing
FAQ
Frequently asked questions about Sheldon R.
Quick answers generated from the profile data available on this page.
What company does Sheldon R. work for?
Sheldon R. works for Lids.
What is Sheldon R.'s role at Lids?
Sheldon R. is listed as Passionate Leader in Customer Service and Experience | Driving Excellence at Lids.
Where is Sheldon R. based?
Sheldon R. is based in Vancouver, British Columbia, Canada while working with Lids.
What companies has Sheldon R. worked for?
Sheldon R. has worked for Lids, Costco Wholesale Canada, Young'S Pubs, Comor - Go Play Outside, and Old Navy.
Who are Sheldon R.'s colleagues at Lids?
Sheldon R.'s colleagues at Lids include Adam Koopmans, Alicia Peiffer, Gabriel Undefined, Shamiir Watkins, and Tracey Deforest.
How can I contact Sheldon R.?
You can use AeroLeads to view verified contact signals for Sheldon R. at Lids, including work email, phone, and LinkedIn data when available.
What schools did Sheldon R. attend?
Sheldon R. holds Art/Art Studies, General from University Of Hawaii At Manoa.
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