Sheldon R. Email and Phone Number
With over 15 years of experience in customer service leadership, I am deeply passionate about driving excellence and fostering a culture of innovation and sustainability. Throughout my career, I have consistently led teams to deliver exceptional customer experiences while achieving business goals. My commitment to continuous improvement, team development, and customer-centricity aligns perfectly with my values and career aspirations. Words I live by - “My customer is always left better than we first met”. I am always excited to share these values and is dedicated to creating meaningful connections with industry enthusiasts worldwide.
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Store ManagerLids Sep 2024 - PresentWest Vancouver, British Columbia, Canada -
Merchandise PlannerCostco Wholesale Canada Aug 2024 - PresentVancouver, British Columbia, Canada -
Restaurant And Bar ManagerYoung'S Pubs Dec 2023 - Jun 2024London Area, United Kingdom• Managed bar operations and expertly poured pints, delivering knowledgeable and friendly service while engaging with patrons in a fast-paced, ale-focused environment. • Employed in multiple locations across several European countries, adapting to diverse cultural settings and language barriers. -
Senior Assistant ManagerComor - Go Play Outside Aug 2023 - Jun 2024Vancouver, British Columbia, Canada• Led management operations and growth strategies, achieving a 10% sales increase.• Enhanced team performance and customer satisfaction. -
Assistant Manager, Customer OperationsOld Navy Oct 2021 - May 2023West Vancouver, British Columbia, Canada• Increased foot traffic and sales by 18% through strategic business adaptations.• Improved Service Scores by 35% through team development and training.• Launched a community outreach program with local schools. -
Assistant Merchandising ManagerOld Navy Aug 2021 - Oct 2021West Vancouver, British Columbia, Canada
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Restaurant ManagerHmshost Apr 2017 - Feb 2020Edmonton, Alberta, CanadaYEG Edmonton International Airport•Boston Pizza• Oversaw daily operations, emphasizing food safety, customer service, and team training.• Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.• Implemented inventory management strategies, reducing waste and improving stock rotation.• Assisted in scheduling staff shifts, and conducted regular performance evaluations to foster professional development. -
Store ManagerBoathouse/Blackwell Supply Company Jul 2018 - Jan 2020Edmonton, Alberta, Canada -
General ManagerBlvd Hospitality Jul 2018 - Dec 2019Edmonton, Alberta, Canada• Spearheaded operational management, including staffing, scheduling, and inventory control, leading performance reviews to a 20% increase in customer satisfaction.• Enhanced guest experience by curating a diverse craft beer selection, contributing to a surge in sales.• Successfully managed large private bookings, delivering seamless events and exceptional guest experiences. -
Store ManagerKixs 2017 - 2018Edmonton, Alberta, Canada -
Multi Unit ManagerBoston Pizza International Inc 2007 - 2018Calgary, Edmonton, Alberta And Saskatoon, Saskatchewan, Canada• Directed operations across two provinces and nine locations, each with over 40 staff members, fostering a culture of consistent hospitality and exceptional service.• Boosted revenue by 15% year-over-year through strategic menu innovation and targeted marketing efforts.• Specialized in managing sports events and group bookings, creating an engaging and memorable customer experience. -
Senior Store ManagerBoathouse/Blackwell Supply Company 2016 - 2017Saskatoon, Saskatchewan, Canada
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Store ManagerWest 49 2014 - 2016Saskatoon, Saskatchewan, Canada -
Department SupervisorThe Home Depot Canada 2013 - 2014Saskatoon, Saskatchewan, CanadaPro Desk and Delivery -
Founder / Entrepreneur / CcoDunas Snow & Skate Jan 2007 - Jul 2013Saskatoon, Saskatchewan, Canada5 Locations - SK. / BC. Canada -
Founder / Entrepreneur / Regional ManagerWhipped Cream Girls Clothing 2007 - 2013Saskatoon, Saskatchewan, Canada -
Entrepreneur / OperatorSweet Stuff Mar 2004 - Aug 2007Waskesiu Lake, Saskatchewan, Canada• Established and managed a boutique candy, specialty coffee, and ice cream shop, overseeing all facets of business from product curation to financial stewardship.• Developed a loyal customer base by delivering high-quality products and personalized service, increasing store traffic and sales performance. -
Assistant ManagerThe Wendy'S Company 2006 - 2007Saskatoon, Saskatchewan, Canada
Sheldon R. Education Details
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Art/Art Studies, General -
Finance/Marketing
Frequently Asked Questions about Sheldon R.
What company does Sheldon R. work for?
Sheldon R. works for Lids
What is Sheldon R.'s role at the current company?
Sheldon R.'s current role is Passionate Leader in Customer Service and Experience | Driving Excellence.
What schools did Sheldon R. attend?
Sheldon R. attended University Of Hawaii At Manoa, University Of Saskatchewan.
Who are Sheldon R.'s colleagues?
Sheldon R.'s colleagues are Walter Thomas Iii, Angel Candelario, Orlando Menendez, Deja Ware, Santana Wallace, Betty Wise, Daneuris Fernandez.
Not the Sheldon R. you were looking for?
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Sheldon R, MMSc, CPA
Finance Lead - Vehicle Sales And Marketing Pricing At General MotorsToronto, On
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