Noscotek (Pty) Ltd is a Laserfiche (leading ECM and DM software) reseller for South Africa. We provide solutions, skills & technology to our partner channel, enabling these companies to move their customers towards a paperless business operation.

• Liaising with the Nashua Franchise network countrywide and assisting with client consultations and proposing solutions suited to client’s needs.• Consulting with direct clients and performing business processes analysis• Assisting with the planning and managing of software configurations and deployment• Input for current product development and recommendation of new products• Ongoing software technical and presales support

My responsibilities as Software Developer was to maintain existing applications as well as maintain the new ones I developed and make improvements/changes as management required.My role in the company soon grew beyond that of a Software Developer. I was also responsible for 1st Line Support for Head Office in the UK, 1st Line Support for Cape Town Office.I developed an IT Asset Management system, an IT support ticketing system and the Broadband Callcenter Application.

I was responsible for overseeing the training & the responsibilities of Faculty, performance auditing of the faculty and the students. I lectured classes on various topics including the CompTIA A+ curriculum, CompTIA N+ curriculum, VB.Net, SQL 2000, ASP.Net, HTML and Dreamweaver MX 2004, Fireworks and Flash MX. I also oversaw tests and examinations of the faculty and the students.I was also responsible for managing the company network taking on the role as System Administrator. This includes: responding to PC and network related faults, installing Windows and various software packages, setting up the company domain network server and clients, implementing and administrating the Windows active directory users and policies, maintaining the company database that is accessed through the local network, maintaining the company’s IIS server which hosts the company’s intranet, which I created and maintained myself as well.