Director Of Cx
CurrentProviding a world class customer experience to Internet Service Providers through our Artificial Intelligence optimization software.
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Sheldon Lucien is listed as Systems Architect || Telecommunications || Digital Transformation at Bequant, a with 7 employees, based in Tampa, Florida, United States. AeroLeads shows a work email signal at icommconnect.com and a matched LinkedIn profile for Sheldon Lucien.
Sheldon Lucien previously worked as Director of CX at Bequant and Owner - Architectural Consultant at Lucien Group Llc. Sheldon Lucien holds Bachelor Of Science (B.S.), Business/Corporate Communications from Saint Peter'S University.
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Dynamic and ambitious professional who is well orientated and committed to growing a business from within. Possesses the right attitude that will fit in to any existing highly skilled team and has the same passion and drive for every project. A well-organized individual with an effective use of time management and ability to prioritize effectively and be flexible where necessary. Seeking to further an already successful career by working for an ambitious company in a stimulating and challenging work environment.KEY SKILLS:• Microsoft Office Suite• Cison Point• Vocus• Ceridian• Meeting & Event Planning•
Listed skills include Customer Service, Sales, Time Management, Leadership, and 21 others.
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Providing a world class customer experience to Internet Service Providers through our Artificial Intelligence optimization software.
Greater New York City Area
TACTAL by i-Comm Connect is a disruptive Customer Experience solution that integrates a call button for live voice conversations and data transfer into your existing digital touch points. With no development work required, the easy-to-add solution allows customers to "click" and instantly connect to a representative from anywhere in the world. Using our visual directory customers can instantly engage with the right representative in the least amount of time at the least amount of cost.
Boca Raton, Florida
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for our clients. Sells with goals of exceeding departmental, financial, and unit targets.- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Focuses on goal achievement and is results driven.- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
Miami/Fort Lauderdale Area
Responsible for managing a database of valued clients that would spend anywhere between $5000-$20000 annually on vacations. My main responsibilities are managing the clients buying habits and special interests, capturing this key information into the database for future sales calls driven by the clients previous contacts, and setting up marketing opportunities within scheduled call appointment times.Meeting weekly Revenue GoalsMeeting daily Metric GoalsUtilizing Gold and Xcel standards within each contact and sales callResponsible for managing their bookings and all pertinent information & payments
Manhattan Ny
Jacobs Consultancy: Energy & Oil (Intern) Account Executive/Talent Acquisition/TrainerBusiness Finance, Consulting, Human Resources, Business DevelopmentWorking directly with client, Recruiting and Screening, Training and coaching of othersManaging team as a leader
Other employees you can reach at bequant.com. View company contacts for 7 employees →
Ana Luisa Garrido López
Colleague at BequantGreater Madrid Metropolitan Area, Spain
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GL
Guillermo L.
Colleague at BequantMadrid, Community Of Madrid, Spain
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RG
Rodrigo Garcia De Salles
Colleague at BequantBrazil
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MB
Marta Borges
Colleague at BequantSão Paulo, Brazil
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LP
Luis Piñeiro
Colleague at BequantGreater Madrid Metropolitan Area, Spain
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Sheldon Lucien works for Bequant.
Sheldon Lucien is listed as Systems Architect || Telecommunications || Digital Transformation at Bequant.
AeroLeads has found 1 work email signal at @icommconnect.com for Sheldon Lucien at Bequant.
Sheldon Lucien is based in Tampa, Florida, United States while working with Bequant.
Sheldon Lucien has worked for Bequant, Lucien Group Llc, Cambium Networks, I-Comm Connect, and Windstream.
Sheldon Lucien's colleagues at Bequant include Ana Luisa Garrido López, Guillermo L., Rodrigo Garcia De Salles, Marta Borges, and Luis Piñeiro.
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Sheldon Lucien holds Bachelor Of Science (B.S.), Business/Corporate Communications from Saint Peter'S University.
Sheldon Lucien is listed with skills including Customer Service, Sales, Time Management, Leadership, Microsoft Office, Management, Microsoft Word, and Team Building.
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