Shelia Abrams Email & Phone Number

Washington, District Of Columbia, United States

Administrative Assistant to Orthopedic Spine Doctor and Orthopedic Hip Replacement Doctor

Washington, Dc

♦ Greet and Guide Patients/Vistors♦ Assist and Guide Patients with our Tonic Self Check Kiosk♦ Collect and ensure patient information is accurate including Demographic and insurance information via at Front Desk or in our Self Check Tonic System♦ Assist Patients with questions pertaining to New Patient paperwork. ♦ Inform and provide patients with information related to Clinic procedures and policy.♦ Direct Patients through appointments as scheduled if X-Rays are required.♦ Answer incoming calls and assist with inquiries or transfer calls to the appropriate ♦ Complete other clerical duties as assigned.♦ Safeguard patient privacy and confidentiality♦ Check out patients and schedule follow-up appointments if required.♦ Obtain and confirm patient demographics, updates patient profile.♦ Collect Co-payment and Self Payment Fee and/or assist patient with minor billing concerns.♦ Scan pertinent information into IDX and Med Connect System (Referrals, Consent Forms, HIPAA compliance, authorizations, etc.)♦ Act as a Liaison between Patients and Doctor/Nurse when Patients call or Walk in with Questions or Concerns♦ Ensure the reception area is well maintained, neat and clean.

Westchester County, New York, United States

♦ Public Speaker for MADD Victim panel meetings♦ Inform Victims about drunk driving laws and Victim rights♦ Monitor the Court Case Against the Defendant♦ Provide a list of of civil attorneys skilled in handling wrongful death and personal injury cases♦ Assist in preparing a victim impact statement♦ Accompany victim to court to offer support and inform victim about the legal procedures♦ Represent victims family with statements to the media

Washington, District Of Columbia, United States

Contract Ended

Washington, District Of Columbia, United States

Position – Remote DOES Contractor Adjudication Fraud Claim Review – Essential Duties and Responsibilities• Fact Finding, Capture, Review and Process Unemployment Claim to assure all documentation has been received and then make a suggested Determination to the Examiner via Sales Force and WEBS Notes – Examiner Makes the Final decision • Clear Open Issues on Claims • Heavy Data Entry• Communication with Claimant via Phone and Email• Assist with Special Projects and other Various Clerical Duties

Orlando, Florida Area

4776 New Broad St Suite #100, Orlando, Fl 32814

♦ Greet and assist onsite guests♦ Answer Heavy inbound switchboard calls and direct to appropriate departments♦ Heavy direct customer service contact for Scheduling Roof Replacement and Repair Appointments♦ Manage Sales Consultants Calendar(s) for Scheduling Appointments♦ Heavy and accurate data entry in CRM to ensure Sales Consultants have accurate information when meeting with customer♦ Process and Mail Warranties to Customers on Completed Roof Replacement Projects for both Commercial and Residential Properties ♦ Process NTO’s♦ Pulls Report s and Change Status of Project♦ Process Point of Sale Calls for Roofing Project Supplies ♦ Work closing with several departments♦ Other Projects as assigned by Management

Lake Nona, Florida

♦Community Out Reach to find out the needs and wants of the Community♦VillageWalk Drama/Creative Arts Director (K-6)♦VillageWalk Vendor Blender - Coordinator ♦ VillageWalk Runway Fashion Show Event (K-12)♦ VillageWalk Beyblade Battle Event (K-12)♦ Wine Glass Art Workshop♦ Candle Making Workshop♦ Story Time Event (Toddler – 4)♦ Mandalas Therapeutic Art – Workshop

1505 E. Colonial Drive, Orlando, Fl 32803

White Plains, New York, United States

♦Data Entry Processor for Mutual Funds

Stamford, Ct

♦ Cross-Trains new employees in the Client Services Department♦ Run weekly Billing Reports for all Clients and cross reference exam types for accuracy♦ Review Daily Download report against Access Database for employee record accuracy♦ Review Daily Activity Authorization Report & contact Clinics to obtain outstanding Exams♦ Reviews all medical records for completion and accuracy, submit completed records to Medical Director for review/approval♦ Process Criminal Background Checks/Motor Vehicle Reports on all new hires♦ Process, track and maintain Driver qualification Exams per Federal Motor Carrier Safety Regulations (FMCSR) and Department of Transportation (DOT) regulations for DOT Drivers♦ Track and Review Drug Screening results for Random Drug and Alcohol programs and notify the appropriate Client♦ Complete employment verifications on past DOT drivers for employers♦ Maintain DOT and Environmental/HAZMAT Compliance updates♦ Troubleshoot all Client/Clinic/Venders issues, strategically mitigates issues prior to escalation♦ Contracts and Negotiates prices with New and Existing Clinics/Vendors for all Clients♦ Arrange for substance abuse assessments and provide support for clients’ drug free workplace programs substance abuse in the workplace issues and substance abuse treatment.

1200 High Ridge Road Stamford, Ct

♦ Coordinated appointments for all Medical Services per Client requirements ♦ Reviewed all medical records for completion and accuracy, submitted record to medical director for final review ♦ Recorded examination results in our medical management database, forwarded results to designated client contacts♦ Processed Criminal Background checks/Motor Vehicle Reports on all new hires♦ Responsible for managing, scheduling, and coordinating wellness programs (e.g. Flu Prevention Program, International Travel Vaccination program, Hepatitis A&B Prevention Program etc.) ♦ Troubleshoot all Client/Clinic/Venders issues, strategically mitigates issues prior to escalation♦ Contracted and negotiated prices with vendors for program services, a proven track record of negotiating prices at below average pricing for services♦ Coordinated Assessments with Client and Vendor for DOT Random employees that have tested ”Positive”

Pelham Manor, Ny

Health Service Coordinator♦ Schedule New and Annual Physical Exams♦ Data Entry of appointment/patient information into Agility and Stola System Programs♦ Copy, email, fax and scan occupational request and appointment verifications♦ Request verification of benefits/eligibility on new and current patients if applicable♦ Activate New Eligible Patients from Contracted Company Rosters into System♦ Inactivate Retired or Terminated Patients from Contracted Company Rosters from System♦ Mail Welcome Packets to New Eligible PatientsMedical Manager for Flu Program (seasonal)♦ Managed a team of three people♦ Obtain from Access and distribute crate assembly paperwork to team♦ Obtain and Assembly Paperwork for Nurses♦ Create and Label Cool Bags with Flu Vaccine for Nurses♦ Closely review Calendar for timely delivery of Crate to Program Sites♦ Prepare Federal Express Labels♦ Input Information in Access for Shipment Completion♦ Track Crates shipping in and out of warehouse♦ Review returned Crates for Nurse Folders with signed paperwork and unused Vaccine♦ Delivered Paperwork to Billing Department♦ Monitor Quantity of Flu Vaccine Shipping out and Receiving In♦ Provide Assistant Vice President with daily updates

White Plains, Ny

♦ Community-Wide Fund Development - Prepared and Successfully Delivered Campaign Presentations♦ Community-Wide Fund Development - Successfully Organized and Implemented Campaigns♦ Reporting & Assessment - Conducted Campaign Reporting and Evaluation for Coverage Area ♦ Volunteer Relations - Served as Staff Liaison to the Volunteer Campaign Committee ♦ Leadership – Co-Chaired, MLK Youth Legacy Awards Luncheon ♦ Project Leader – United Way 5K Run Fundraising Event ♦ Project Leader – Sound Shore Leadership Awards Dinner Fundraising Event ♦ Project Leader – Taste of Sound Shore Fundraising Event ♦ Relationship Building - Attended various meetings for Networking Opportunities♦ New Donor Cultivation – Cultivated New Donors (e.g., Individuals and Organizations) within Coverage Area (i.e., Areas of Responsibility)♦ Working with the Community, planning Events, Work Place Campaigns and Donor Visits♦ Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages♦ Assist staff with administrative duties as requested♦ Cooperate in the maintenance and/or modification of agency data collection system♦ Assist with completion of necessary statistical reports as requested♦ Compile statistical information for Executive Director as requested♦ Distribute incoming mail and prepare outgoing mail including bulk mail♦ Order office supplies and monitor inventory♦ Update and maintain mailing lists♦ Produce mailing labels and reports as requested♦ Facilitate special event registration and execution

Certificate Program, Ui Integrity Fundamentals For Operations

Certification

Activities and Societies: Pryor Business Trainer/SpeakerSeminar Instructor/Trainer for Employees and Customers that want to Enhance.

Certificate Program, Charity - Fundraising

The program was intended for development officers, executive directors, board members and fundraisers. The coursework covered all.

Assistant Teacher Aide Certification, Education

♦ Support the curriculum plans of the cooperating teacher, have opportunities to initiate and implement parts of the curriculum.