Shelia Brown Email and Phone Number

• Manages full-life cycle recruiting process.• Participates in Talent Acquisition based projects.• Develops job descriptions• Utilize online recruiting sources and social networks, make recommendations to identify and recruit candidates, and research new ways of using technology for recruitment.• Identifies and utilizes viable recruiting sources such as educational institutions, employment organizations, media sources, online databases, social media and job fairs and maintains a good working relationship with these sources.• Participates in career fairs, job fairs and other events designed to attract qualified candidates• Proactively and creatively source, develop and maintain an effective pipeline and network of talent for local and national positions. Facilitate timely feedback.• Assist in maintenance and improvement of FLEETCOR's employment brand.• Participates in the tactical and strategic planning process of various departments, matching business plan with recruiting needs.• Manage and drive projects and programs as a means of building the Talent Acquisition function in support of business requirements.• Other duties as assigned.

 Develop and manage the ETA relationship with business leaders including Hiring Managers, Directors, and Executive leaders Provide recommendations to improve our process and provide detailed information regarding the market conditions Manage relationships with hiring managers and business heads  Manage high volume search workload via direct sourcing, employee referrals, and search partner relationships, as well as ongoing pipelining Leverage LinkedIn, Indeed, other social media sites, and personal network to target, attract, and develop passive candidates Establish and maintain meaningful relationships across management and key cross-functional stakeholders internally

 Consistently out-performed expectation of filling 10+ positions per week. Manage recruiting assignments in multiple geographical locations in a fast paced, competitive environment Perform full life-cycle recruiting from sourcing candidates to facilitating pre-employment screening Conduct regular meetings with hiring managers to communicate status of vacancies Source, pre-screen, schedule and conduct interviews Review resumes and credentials for appropriate knowledge, skills, and abilities in relation to position requirements Manage candidate pipeline by contacting and following up with candidates regularly Support hiring managers by contacting potential candidates, scheduling interviews, and completing reference checks Account Management Recruited both part-time and full-time positions.

 Process all functions related to the most complex payrolls within established timeline. Aid in the development of junior team members by answering questions, teaching new skills related to plan Specific payroll processing, and demonstrating best practices. Conduct all client contact for assigned plans, including those processed by the Global Operations Center, Resolving issues as needed to deliver service excellence to clients. Build effective relationships with assigned clients to foster partnership and deliver service excellence. Initiate and lead Problem Solving Sessions, gathering a group of subject matter experts together to solveproblems.Assist with special projects as assigned, representing the team on department wide efforts.Conduct enrollment meetings, educational seminars, annual plan and fund performance reviewsAssist Sales Rep in case acquisitions, planning, retention and management; share ideas and client needs throughout all phases of implementation life cycle; provide feedback to marketing and product; manage the case specific profit and loss/pricing of each assigned account based upon established revenue targets. Interface with plan sponsors and brokers to understand overall objectives and requirements; prepare a plan for each account to identify short- and long-term goals and objectives and how they may be met Submit regular verbal and/or written reports on all activity for the clients serviced to management personnel and the clients Serve as a point of escalation for issues or activities that the plan sponsor encounters as a result of account service; expedite the resolution of customer problems/complaints

 Maintain frequent verbal and written communication with brokers and clients Recommend and initiate corrective action for exceptions and out-of-balance transactions while following the scenario through resolution. Assist with various forms of client tax testing and reporting, federal and state reporting, and enchantments administration Validate client files and data transmissions  Effectively manage client expectations, including conflict resolution Ensure money movement for each client fund is applied correctly to the right transactions. Manually track underwriter commissions throughout a cycle Perform accrual reconciliation for funds that accrue on a daily basis