Senior Auditor
TANGOE, INC, Parsippany, NJ 2011 - 2023Tangoe is the leading technology expense and asset management solution. Tangoe seamlessly integrates with hundreds of providers globally to deliver reporting and insights needed by enterprises of all sizes and scales. Responsible for directly working with executive leaders and decision makers to help our customers evolve and effectively manage their mobility and fixed programs. Senior AuditorManaged assigned clients, filing and managing billing disputes for Fortune 100 and 500 companies with telecommunications monthly billing of $1M to $15M. Served on select team tasked with auditing clients’ telecom carrier bills, identified untapped savings potential, and resolved disputes arising from vendor web portals or vendor account teams.• Researched and analyzed client’s monthly inventory, comparing vendor portal invoices against signed vendor contract agreements and tariff rates, reducing monthly expenditures by $12.5M.• Identified annualized savings of $15.2M, collaborating with vendors on telecom expense management, escalations, and refund approvals.• Consulted clients on internal control systems development and audit program improvements, allowing clients to utilize customized system tools to assist with and improve monthly telecom expense management.• Discovered control gaps in processes, procedures, and systems through in-depth research and assessment, suggesting methods for improvement.• Demonstrated exceptional teamwork, providing support and guidance, while contributing to cohesive and successful collaborative environment.• Directed client in developing remediation plan, aligning audit findings and recommendations, leading to effective corrective actions and improved compliance.• Trained and monitored international auditors’ activity, ensuring consistent high-quality performance and adherence to audit standards.
