Freelance Director Of Operations
Vcsqi
• Co-wrote $3M grant, with detail budget, which was awarded* Improved operational systems, processes and policies in support of organizations mission; specifically, supporting better management reporting, information flow and management, business process and organizational planning• Managed and increased the effectiveness and efficiency of support services • Guided long-term planning, including an initiative geared toward operational excellence• Spearheaded all media releases, marketing, media and promotional development• Oversaw overall financial management, planning, systems and controls• Managed the agency budget in coordination with the Executive Director• Developed individual program budgets• Assisted Executive Director and Board in creating annual organizational budget • Managed grantor contracts and reimbursement requests• Administered payroll and employee benefits and organizational insurance• Ensure that Accounting Department requests are resolved and communicated in a timely manner to internal and external parties• Worked in conjunction with the Finance Manager on long-range forecasts and maintain long-range financial plans• Drive initiatives in the management team and organizationally that contribute to long-term operational excellence• Provided guidance on fundraising, tax and insurance questions, and business structure and growth• Contributed to short and long-term organizational planning and strategy as a member of the management team• Investigated client satisfaction and report any issues• Ensured financial targets and other agreed targets are met in all departments• Ensured the business operates within the company's mission statement