Shella Yap - Roque Email & Phone Number

Dubai, United Arab Emirates

The role ensures efficient and safe day-to-day ground handling operation of company and third-party aircraft.- Ensure efficient processing and planning of customer's aircraft operations in accordance with statutory requirements and Company polices.- Act as the key interface for customers operating at both Dubai International and Al Maktoum International Airports through Execujet FBO.- Allocates all Ground Operations task to different department and co-ordinate all resources… Show more The role ensures efficient and safe day-to-day ground handling operation of company and third-party aircraft.- Ensure efficient processing and planning of customer's aircraft operations in accordance with statutory requirements and Company polices.- Act as the key interface for customers operating at both Dubai International and Al Maktoum International Airports through Execujet FBO.- Allocates all Ground Operations task to different department and co-ordinate all resources through Ground Ops control center.- Responsible for customer focused liaisons with clients to provide impeccable customer service.- Strong attention to detail, provides day-to-day support by handling customer inquiries and issues. - Responsible to arrange multiple ground services as well obtain necessary airport slots/permits. Show less

Dubai, United Arab Emirates

The role is a key position in the organization and is essentially the first point of contact for all VVIP passengers, crew and guests arriving and departing at the FBO. Reports directly to Post Holder Ground Operations.- Meet, greet and facilitate comfort of all passengers, ensuring a harmonious atmosphere.- Expedites transfer of passengers between aircraft, FBO and transportation.- Work closely with Ground Handling Team to ensure an efficient and professional service, including… Show more The role is a key position in the organization and is essentially the first point of contact for all VVIP passengers, crew and guests arriving and departing at the FBO. Reports directly to Post Holder Ground Operations.- Meet, greet and facilitate comfort of all passengers, ensuring a harmonious atmosphere.- Expedites transfer of passengers between aircraft, FBO and transportation.- Work closely with Ground Handling Team to ensure an efficient and professional service, including all aircraft services are delivered promptly. Show less

Dubai, United Arab Emirates

- Ensuring standards of safety and security are met in the assigned cabin.- Supervisory role managing an average of 14 economy and business class crew at any given flight.- Assigns crew to different positions taking into consideration individual skills, qualifications, and language proficiencies.- Conducts regular and motivational briefing sessions pre-flight to keep cabin crew updated on current flight situations, setting well defined expectations and allocating… Show more - Ensuring standards of safety and security are met in the assigned cabin.- Supervisory role managing an average of 14 economy and business class crew at any given flight.- Assigns crew to different positions taking into consideration individual skills, qualifications, and language proficiencies.- Conducts regular and motivational briefing sessions pre-flight to keep cabin crew updated on current flight situations, setting well defined expectations and allocating responsibilities.- Personally manages High Value Customers, VIPs, IO, and CIPs by meeting customer demands and ensuring highest level of service are maintained.- Propose workable ideas for cost saving and revenue generation. Actively promote on board company products and drive in flight retail sales.- Renders first aid response, primary and secondary assessments in all onboard medical cases. Show less

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Philippines

The company is a Philippine based clothing company which is in operation for more than 20 years with branches in major malls and boutiques all over the country.- Managed the day to day operations, overseeing sales operations, marketing, logistics and other administrative functions. - Instrumental in expanding the business and opening 5 retail branches in major malls in the Philippines.- Managed a total staff size of over 50 regular employees and reports directly to the owner of… Show more The company is a Philippine based clothing company which is in operation for more than 20 years with branches in major malls and boutiques all over the country.- Managed the day to day operations, overseeing sales operations, marketing, logistics and other administrative functions. - Instrumental in expanding the business and opening 5 retail branches in major malls in the Philippines.- Managed a total staff size of over 50 regular employees and reports directly to the owner of the business. Show less