Shellea Daniel (She/Her) Email & Phone Number

-Manage team projects while tracking and reporting on milestones/goals.-Partner with the Recruiting Team and other stakeholders to develop, pilot, and scale new tooling, reports, and talent strategies.-Help implement new team processes that simplify current workflows to improve scalability.-Identify, utilize, and develop methods that most effectively source qualified candidates.Improve processes, technologies, and techniques to assist Recruiting Team members and hiring stakeholders in the hiring process in collaboration with the Director of Recruiting.-Assist with the management of the attraction, sourcing and engagement of qualified candidates by recommending best practices.-Drive a continuous improvement mindset in iterating on existing operating procedures to help make the team more effective/efficient.

San Francisco Bay Area

San Francisco

San Francisco Bay Area

San Francisco Bay Area

⠁Directed and oversaw the company's strategic and long-range goal-planning ⠁Supported the development of long-term growth plans and profitability goals⠁Analyzed and recommended expansion opportunities ⠁Oversaw employee development initiatives⠁Sourced and recruited talent for the Engineering Department⠁Performed basic Office Manager tasks such as event planning, meal program management, and office maintenance

San Francisco Bay Area

⠁Directed customer service policies, objectives, and initiatives of the Customer Service Department across three locations and 80 employees.⠁Developed procedures governing customer correspondence and the handling of customer complaints to encourage efficiency, cost reduction, and customer satisfaction.

Berkeley, Ca & Indianapolis, In

⠁Led​​ the migration of Customer Service Department from Berkeley, California to Indianapolis, Indiana⠁Managed 30+ employees⠁Designed and implemented sustainable policies to reach performance goals set by the company’s CEO while seeing to basic Human Resource responsibilities.

⠁Utilized statistics and research to raise funds for the University of California, Berkeley after promotion from a Student Fundraiser. ⠁Trained and motivated 40+ callers a night to reach daily fundraising goal of $10,000-$20,000.

Berkeley, Ca

⠁Organized and implemented lesson plans to develop literacy in students ranging from the ages of 3-15. Each lesson was specially crafted to support and strengthen literacy in populations struggling with reading skills.

Berkeley

⠁Served as a clerk to Residential Directors in Unit 3 of UC Berkeley’s dormitories. ⠁Created and actualized an organizational system. ⠁Performed clerical, administrative, marketing and accounting duties on a daily basis.

Berkeley, Ca

⠁Volunteered in various community multi-service drop-in centers that provided free health and social services. ⠁After receiving certification, served as a Caseworker for multiple clients a day.