Shelley Mitchell
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Shelley Mitchell Email & Phone Number

Managed Workforce Services Manager at Toll Group
Location: Queensland, Australia, Australia 8 work roles 1 school
1 work email found @toll.com.au 2 phones found area 143 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email s****@toll.com.au
Direct phone (143) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Managed Workforce Services Manager
Location
Queensland, Australia, Australia
Company size

Who is Shelley Mitchell? Overview

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Quick answer

Shelley Mitchell is listed as Managed Workforce Services Manager at Toll Group, a company with 8962 employees, based in Queensland, Australia, Australia. AeroLeads shows a work email signal at toll.com.au, phone signal with area code 143, and a matched LinkedIn profile for Shelley Mitchell.

Shelley Mitchell previously worked as Service Manager at Citec and Home Executive at Self-Employed. Shelley Mitchell holds Business Administration And Management, General from Massey High School.

Company email context

Email format at Toll Group

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{first}_{last}@toll.com.au
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AeroLeads found 1 current-domain work email signal for Shelley Mitchell. Compare company email patterns before reaching out.

Profile bio

About Shelley Mitchell

I have 22 years experience in the ICT Telecomunications industry customer service sector, the last 16 being in service management. I am ITIL V3 foundation qualified and have a real passion for providing an excellent service experience to all my clients with attention to detail, and customer satifaction at the forefront. My experience includes but is not limited to , effective relationship management to both internal & external clients, 3rd party/vendor mgmt, small project co-ordination, SLA management and the ability to ensure customer expectations are aligned to said SLAs, change management, incident management, continual service improvement and going the extra mile when required.

Listed skills include Itil V3 Foundations Certified, Manage Client Relationships, Project Delivery, Service Delivery, and 18 others.

Current workplace

Shelley Mitchell's current company

Company context helps verify the profile and gives searchers a useful next step.

Toll Group
Toll Group
Managed Workforce Services Manager
australia
Website
Employees
8962
AeroLeads page
8 roles

Shelley Mitchell work experience

A career timeline built from the work history available for this profile.

Managed Workforce Services Manager

Current

Brisbane, Australia

Managed Workforce Services Manager (MWSM) is instrumental in ensuring effective delivery of field services provided by Service Providers within their geographical area. The primary objective for the MWSM is to to provide Service Governance to ensure that the Service Provider delivers the desktop and infrastructure support services as contracted.

Apr 2019 - Present

Service Manager

Brisbane, Australia

provide service governance for selected Government Departments by maintaining continuity of service through the establishment and growth of service relationships, service management SLA reporting and first level escalation point for all service queries/issues, change management, incident management, & continuous service improvement.

Jan 2018 - Jul 2018

Home Executive

Self-Employed

Gold Coast, Queensland, Australia

Sep 2016 - Jan 2018

Service Delivery Manager

Takapuna

provide service governance for selected Enterprise Clients by maintaining continuity of service through the establishment and growth of service relationships, service management SLA reporting and first level escalation point for all service queries/issues, change management, incident management, & continuous service improvement.

Mar 2013 - Sep 2016

Service Manager

Vodafone Fixed Ltd

provide service governance for selected Enterprise Clients by maintaining continuity of service through the establishment and growth of service relationships, service management SLA reporting and first level escalation point for all service queries/issues, change management, incident management, & continuous service improvement.

Dec 2012 - Feb 2013

Service Manager

Telstraclear Ltd

provide service governance for selected large business customers by maintaining continuity of service through the establishment and growth of service relationships, service management SLA reporting and first level escalation point for all service queries/issues, change management, incident management, & continuous service improvement.

Mar 2003 - Nov 2012

Service Co-Ordinator

Telstrasaturn Ltd

co-ordinate and manage end to end service requests from assigned clients. Build and maintain service relationships with both internal and external clients.

Apr 2000 - Feb 2003

Customer Service Rep

Telstra Nz Ltd

manage inbound requests from assigned wholesale customers and co-ordinate internal resource groups with external provider SLAs.

Jul 1997 - Mar 2000
Team & coworkers

Colleagues at Toll Group

Other employees you can reach at tollgroup.com. View company contacts for 8962 employees →

1 education record

Shelley Mitchell education

  • Massey High School
    Massey High School
    Business Administration And Management, General
FAQ

Frequently asked questions about Shelley Mitchell

Quick answers generated from the profile data available on this page.

What company does Shelley Mitchell work for?

Shelley Mitchell works for Toll Group.

What is Shelley Mitchell's role at Toll Group?

Shelley Mitchell is listed as Managed Workforce Services Manager at Toll Group.

What is Shelley Mitchell's email address?

AeroLeads has found 1 work email signal at @toll.com.au for Shelley Mitchell at Toll Group.

What is Shelley Mitchell's phone number?

AeroLeads has found 2 phone signal(s) with area code 143 for Shelley Mitchell at Toll Group.

Where is Shelley Mitchell based?

Shelley Mitchell is based in Queensland, Australia, Australia while working with Toll Group.

What companies has Shelley Mitchell worked for?

Shelley Mitchell has worked for Toll Group, Citec, Self-Employed, Vodafone, and Vodafone Fixed Ltd.

Who are Shelley Mitchell's colleagues at Toll Group?

Shelley Mitchell's colleagues at Toll Group include Clifford Drewer, Isabella Marafioti, Pita Siganisucu, Jaden Parker-Camplin, and Daljit Singh.

How can I contact Shelley Mitchell?

You can use AeroLeads to view verified contact signals for Shelley Mitchell at Toll Group, including work email, phone, and LinkedIn data when available.

What schools did Shelley Mitchell attend?

Shelley Mitchell holds Business Administration And Management, General from Massey High School.

What skills is Shelley Mitchell known for?

Shelley Mitchell is listed with skills including Itil V3 Foundations Certified, Manage Client Relationships, Project Delivery, Service Delivery, Problem Management, Service Improvement, Telecommunications, and Escalation Process.

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