Established in 1939, this family-owned business serves all faiths, crafting monuments and memorials with state-of-the-art equipment using granite and marble. I have been invested in the success of this business even after a sale to new owners in 2017.Led as sales and location administrator starting in Nov 2020, with expanding responsibilities over time, to become the lead location manager in Jan 2022 Independently responsible for running the business end to end in the Baton Rouge… Show more Established in 1939, this family-owned business serves all faiths, crafting monuments and memorials with state-of-the-art equipment using granite and marble. I have been invested in the success of this business even after a sale to new owners in 2017.Led as sales and location administrator starting in Nov 2020, with expanding responsibilities over time, to become the lead location manager in Jan 2022 Independently responsible for running the business end to end in the Baton Rouge location, reporting to the primary business owner in Gretna, Louisiana.Masterfully handled all administrative duties, materials management, inventory, manufacturing oversight, sales, product delivery, and installation. Refined existing end-to-end workflows and processes from customer inquiry through monument delivery and installation.Oversaw customer relationship management (CRM) scheduled appointments, customer consultations, and product installations.Designed custom products using Gerber Composer software.Supervised staff and shop workers, ensuring quality monument preparation and sandblasting. Show less

Worked in partnership with my family to lead and run the business at Roselawn. The company wassold to new owners in 2017. I remained invested in the company's success.● Assisted Lead Location Manager and business owner in handling all aspects of the business,with increasing responsibility over my tenure.● Crafted end-to-end workflows and processes, improving team organization and effectiveness.● Handled all administrative tasks such as phone calls, filing, facility… Show more Worked in partnership with my family to lead and run the business at Roselawn. The company wassold to new owners in 2017. I remained invested in the company's success.● Assisted Lead Location Manager and business owner in handling all aspects of the business,with increasing responsibility over my tenure.● Crafted end-to-end workflows and processes, improving team organization and effectiveness.● Handled all administrative tasks such as phone calls, filing, facility management, scheduling,mail, shipping, courier needs, and errands. Show less