Shelley Thomas Email & Phone Number

Brighton, Gb

Brighton And Hove, England, United Kingdom

Brighton And Hove, England, United Kingdom

Brighton, United Kingdom

Whether you’re setting up a new limited company, or looking to switch accountants, we’ve got the tools and expertise you need.We can help you find the best package of limited company accountancy support for your business. For a free phone consultation call us on 0333 920 2952.

Horsham, West Sussex, United Kingdom

Optimising on inbound sales calls, emails and showroom visits by delivering an excellent customer experience by helping customers choose the right product for their requirements.Managing pipeline and administration. Outbound calls to customers who have made enquiries or have been referred. Maintaining a friendly and professional manner when dealing with complaints. Offering design advice to customers who are looking to add additional furniture to their kitchen. Exceeding individual targets, KPI’s and sale conversion rates. Maintenance of Ecommerce website including the product Inventory, promotions. Key Achievements: Exceeded individual target by 30%. Implemented processes which have helped the company exceed its KPI’S.Designed help guides and returns policy which has improved customer experience.

Brighton, United Kingdom

Building strong relationships with national vehicle dealerships to locate and negotiate the very best price for brand new vehicles (like for like replacements) on behalf of major Insurance companies as part of their New for Old policies. Speaking to customers on a daily basis and keeping them informed on the progress of their orders to make sure they are receiving a good customer service. Ensuring team members are supported in their time management and execution of job responsibilities, making sure that sales targets are achieved and service levels are adhered to. Generating weekly and monthly reports for sales targets, commission sales and partner sales. Key Achievements: Negotiating thousands of pounds off various brands of vehicles including £12000 off a brand new Mercedes Benz AMG A35 4matic.Implemented a payment / invoicing process which increased company cash flow by £250000 in 4 weeks.

Lancing, West Sussex

Project managed the creation of a brand new website, using Basecamp to liaise with external web designers to make sure the design brief and budget were adhered to.Generated sales by using mailchimp to create promotional flyers for sales and email campaigns.Designing point of sale material for instore promotions.

Worthing, West Sussex

Cable Connector Ltd & The Junction Box Company (Sole Distributor of Pratley Cable Junction Boxes and Adhesives)As the Head of Sales and Marketing for Cable Connector Ltd and its sister company, The Junction Box Company, I lead sales strategies and marketing efforts to maximize growth across both businesses. I oversee all sales operations, ensuring high performance through ecommerce platforms and direct customer engagement. My role involves providing expert technical support through phone consultations and managing orders to meet and exceed company KPIs.I work closely with our dispatch team to monitor stock levels, conduct regular stock assessments, and ensure timely product distribution. I spearheaded the launch of the Cable Connectors website, showcasing our product range, establishing stockist partnerships, and providing in-depth technical information—leading to substantial sales increases.Additionally, I established and continue to manage The Junction Box Company’s ecommerce website, enabling non-trade customers to purchase directly from us, further expanding our market reach.Key Achievements:Played a critical role in securing major projects including St Andrews Golf Course, Downing Street, Heathrow Terminal 5, and the London 2012 Olympic Park, where our products were chosen due to the effectiveness of our online presence.Successfully enhanced customer engagement and visibility through the development of the company's websites.