Shelley Shepherd Email & Phone Number

Elizabeth City, Nc, Us

United States

Boone, North Carolina, United States

• Input incoming brush and tree counts into multiple inventory tracking sheets based on date, farm, product, quantity, and if the product was brought in by a contractor or one of the H2A employees.• Track contractor production weekly and prepare an invoice based on agreed upon payment and provided it to accounts payable/ billing manager.• Created spreadsheets based on the current needs of the company to ensure that inventory numbers were accurate so that trees could ship on time and to the correct customer.• Assisted in trucking, checking in drivers, ensuring that the correct paperwork and tags went with each truck driver. Then checked out drivers confirming that the accurate counts was input on each BOL and then in turn into the system.

-Serves as main customer contact for order management, validation, changes, financial issues, quality issues, and product delivery issues. -Confirms production capacity, lead time, pricing, quality requirements, invoicing terms, and shipping instructions. Returns validated orders to order intake department. -Establishes daily communication with production and shipping departments to review open orders/RFQ’s. -Reviews previous days order entry and confirms delivery with production and shipping departments. -Reviews past due orders each morning with production and shipping departments. Updates delivery dates when required and communicates revised dates with customer or order intake department. -Supports Quality and Financial audits. -Serves as the direct customer contact for product expedites and recovery plan requests. -Serves as the initial contact for shipping related issues. -Supports Sales by monitoring demand vs usage and providing information for customer quotes. -Confirms and updates weekly manufacturing sales forecast. -Serves as the back-up to the plant Shipping Supervisor and Production Manager.

Boone, North Carolina, United States

-Assist customers in selecting a Hot Tub based off of their needs and wants while establishing relationships with each customer to help finalize the sale.-Coordinated with Electricians, Crane personal and install team to place tubs at houses.-Placed orders for new tubs based off of sales trends from the previous month.-Acted as Head of Blue Ridge Backyards in lieu of President when he was away.-Managed the maintenance, housekeeping, and owner relations of vacation cabins in the Boone area.-Coordinated contractors, maintaining a database to ensure timely resolutions to issues.

Boone, North Carolina, United States

-Assist customers in selecting a vehicle based off of their needs and wants while establishing relationships with each customer to help finalize the sale.-Operate VinSolutions on a daily basis to be able to text, email, and call potential clients as well as keep up with clients whose deals are finalizing.-Communicate with management as to monthly gross ($17,500 my first month and $25,000 dollars my second month for an average profit per vehicle of $3,200).-Manage an inventory of over 100 cars, as well as maintain communication with the other 14 locations as to inventory changes