Shelley Doucette Email & Phone Number

Lethbridge, Alberta, Canada

Lethbridge, Alberta, Canada

Alberta, Canada

* Data entry, quarterly and yearly reports* Family and program registration, filing, answering phones and greeting clients* Maintenance management, office supplies, keys, and parking passes* QuickBooks entries, cash deposits and till balances

Magrath, Alberta

* Assisted senior citizens in making crafts, participating in music therapy, pet therapy, and exercise programs.* Encouraged residents to participate in spiritual practices through in-service Church programs.* Prepared breakfast, lunch or supper according to government regulated nutritional needs and preferences.* Food stock organization and rotation according to expiry dates and first in/ first out methods.* Cleaned and sanitized kitchen, common areas, and the resident's individual rooms according to health standards.

St. Albert, Alberta

* Answered phones and greeted grieving families with compassion and empathy* Registered the death with Vital Statistics and acquired Cremation Certificates and Burial Permits* Produced Funeral Director Statements of Death, Clergy Records, and Honorariums* Created and submitted obituaries according to local and global newspaper deadlines* Supported families in creating memorial cards, bookmarks, and photo bards of their loved ones

Lethbridge, Alberta

* Provided excellent customer service by answering phones and processing customer transactions promptly* Completed cash counts, till balances, bank deposits, and restocking office supplies.

Maple Ridge, Bc

* provided excellent customer service for our senior residents through exceptional listening skills* Continually updated and maintained resident files and emergency contact information including medication lists.* Gathered resources and implemented bulletin boards ensuring accessibility to programs and services* Organized crafts, games, music therapy, pet therapy, and exercise programs to increase involvement within the residency and to encourage friendships.* Planned information nights with local businesses to assist the residents with decisions regarding financial obligations, funeral planning, and health education.* Encouraged home-based businesses to offer their products to the residents by setting up a marketplace.

Maple Ridge, Bc

* Provided before school and after school care, summer and winter holiday care to individuals with disabilities.* Organized activities to increase self-awareness and growth for the individuals within small groups.* Provided community based educational opportunities through visiting museums, water parks, and everyday living activities such as grocery shopping and banking.* Successfully dealt with seizures, the distribution and ordering of medications, wheelchairs, lifts, and transfers.* Exceptional knowledge and experience with behavioural disorders including Autism, ADHD, OCD, ODD, FASD, Downs Syndrome, and Cerebral Palsy.* Compassionately cared for the needs of individuals by communicating professionally and openly with families and other outside agencies.

Kitchener, Canada Area

* Facilitated skill testing, resume writing and job search techniques to people that were Deaf or Hard of Hearing* Provided "mock" interviews and encouraged cold contact phone calls using TDD* Supported clients during interviews with prospective employers and facilitated communication* Provided information for employers on barriers to communication, and safety within the work environment.

Office Accounting & Essentials Certificate, Business Administration And Management, General

* Eight Core Competencies: Communication, Organization, Adaptability, Interpersonal, Self-Management, Results Oriented, Problem Solving.

American Sign Language Communicator, Honors Diploma, Communication, General, Diploma

Child Psychology Highest Honors Diploma, Child Development, Diploma

Office Administration, Executive Secretary, Business Administration And Management, General, Diploma

Ossd, Business