Shelley Goodman, Mba-Mis Email and Phone Number
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With 20+ years of digital transformation experience, I have successfully delivered dozens of strategies, platforms, products, services and teams to meet new market needs and delight customers, stakeholders end users by applying technologies and removing friction from the ecosystems.I have the perfect blend of high-tech value creation experience with the necessary soft skills to manage change and deliver enterprise-wide initiatives. After having the opportunity to work within a dozen vastly different organizational types from major brands (like HP, Disney, Walmart, Ford, Nike, Toyota, Toshiba, Canon, SAP, Oracle Google, and Linux) to small start-ups offering healthcare software/data services; I have successfully launched over 20 profitable software teams and platforms.Software Product Manager | Systems Integration | Digital TransformationDynamic software solutions leader with solid track record of building empowered teams and enabling best in class scalable cloud solutions with a focus on digitalization and systems integration. Excels at communications and planning at the executive, partner, engineer and governance levels with a learning and winning culture. CORE SKILLS:* Product, Platform & Systems Strategy* ROI / Business Case & Portfolio Management* Roadmaps, Dashboards & KPI driven* User Journeys & Design Thinking* Winning Team Culture with Change Management* Global Partner Engagement Models* Cloud, Mobile & On-Premise EnvironmentsACCOMPLISHMENTS:* Created 2-5 year aligned product and platform strategies, roadmaps and balanced portfolios with complex integrations, global stakeholders and multiple development and design teams.* Supported the delivery of 50+ software programs with successful on-time deliveries with high quality.* Established customer advisory boards for design thinking and user journey workshops to tease out pain point root causes and opportunities for where the "puck is going".Contact me at shelgoodman@gmail.com or 360-910-3395 for any Software Product/Integration opportunities. Appointments can be scheduled at https://calendly.com/shelgoodman
Hp
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Saas Principal Product Manager For Workforce Experience PlatformHp Jul 2024 - PresentPalo Alto, Ca, UsPrint policy integration and enablement
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Digital Transformation Principal ConsultantSoftware Strategy Solutions Aug 2019 - PresentPersonalized assessments and coaching to increase Software and Technology ROI with a focus on Customer Experience Journeys, Strategic Partner Engagement and Digital Transformation culture change management.* Detailed reviews of business objectives and strategies, matched with analysis of stakeholder pain points and market opportunities.* Summarized position statements on options to drive adoption, reduce costs and risks, increase loyalty and profits.* Follow-up sessions on progress made and adjustment options to drive more value.* Currently consulting with acumensahealthsoft.
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Principal Product Manager, Embed Software And Oem RelationshipsPapercut Software Jan 2021 - Oct 2023Melbourne, Victoria, AuPaperCut is the world's #1 Print Management Software company. As the head of their connected devices and OEM partnerships, I collaborated across regions and channels with global OEMs and development teams to deliver innovative solutions solving tomorrow’s Print Management Software ecosystem challenges, opportunities and save precious resources 🌏 Strategized and managed embed priorities to deliver upon market and product growth opportunities.Over the course of 2+ years, my diligence and soft skills resulted in:* Established relationships with 4X the number of major OEMs to drive more value with integrated systems.* Creation of a 5 year roadmap, portfolio, ROI payback and backlog criteria approach with input from global stakeholders to drive aligned investments.* Setup and trained 2 development teams to build and support the 20+ OEM integrated platforms.* Improved NPS, channel relationships and support engagement from 50% of Dev to 20% effort.* Setup and championed the successful delivery of on-time cloud integrated projects with high quality to enable greater market share.* Energized the team culture from "fear and silo" to one of winning culture with shared platform services for reuse to drive more quality and performance. -
Saas Product ManagerFuel Medical Group Nov 2019 - Jan 2021Camas, Washington, UsFuel Medical Group is a start-up small company providing professional services to ENT medical practices across the US. As their SaaS product manager, I engaged with the market to identify and define opportunities and solutions to deliver best in class healthcare software business, P&L, roadmaps, platforms, cloud-based solutions, and GTM strategies to effectively test and treat medical patients. * Drove the improved the ROI on clinic subscriptions by over 15% with new contracts and subscription pricing and product performance tied to data driven success measured through KPI and benchmark reviews.* Grew adoption rate of the SaaS subscriptions by over 20% with proper vetting and clinic support with complex EMR and system migration requirements.* Created patient and practice journey mapping to identify unmet needs and opportunities and create a 3-year roadmap, portfolio, ROI payback and backlog prioritization approach with a newly created advisory council of 12 active major clinics.* Delivered 50+ installs with over 500 end users, thousands of patients, millions of tests and treatments tracked with a new repeatable playbook and culture/communication strategy for the clinics.* Energized the team culture from “what’s next” to visibility of roadmap and architecture options along with Agile SCRUM development environment, monthly release cadence. -
Director Of Embedded SoftwareHp 2015 - 2019Palo Alto, Ca, UsLeader of globally dispersed engineers supporting 7 major divisions to design, build and deliver 30+ new printer product introductions and 150+ releases each year to support 150m global install base.* Consolidated 8 globally dispersed teams and labs into a single entity with shared services platform with long term savings of $5m+ with minimal redundancy of software.* Created a steering committee to create 5-year roadmaps, balanced portfolio and criteria to support the 7+ printer divisions depending on the firmware for their many new printer product lines.* Pivoted lab to modern SW and data usage methods using data analytics, epic value planning with capability roadmaps, Agile sprints and reviews, program metrics and risk mitigation dashboards. * Transformed the firmware lab to drive 100% improvement in schedule predictability, ~50% increase in quality and customer NPS (net promoter score) with a 30% cost savings ($55m to $40m).* Championed major culture shift to bring quality upfront with migration to Linux, CI/CD and the creation and implementation of a “Build and Test Factory”, which provided real-time feedback on potential defects.* Collaborated with mobile and cloud partners to create integration test milestones to test along the way and deliver predictable high quality on-time new innovative products and solutions while improving customer e2e experiences with enhanced connectivity, self-heal, security and mobile integration.* Energized the team culture from “no quality” to one of owning it up-front using CI/CD and regression test suites.* Created and product managed HP famous IoT Smart Device Service and HP Developer Portal.
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Retail Publishing Software Senior ManagerHp 2010 - 2015Palo Alto, Ca, UsDefined and delivered software requirements, strategies, solutions, roadmaps, services and programs. * Led Software and Product delivery teams with $10m budget and 50+ resources to create and support customized photo center software (mobile, cloud, and remote managed) in Agile method for 4k global store install base.* Developed relationships and knowledge of retailer workflows and delivered regular releases of high quality and integrated software platforms, which resulted in improved customer relations and profits.* Improved predictability of releases with global portfolio, roadmap to commit with cross-functional resources, 100% on-time delivery with high quality, eliminating missed opportunities, deadlines, and resource waste.* Created professional services business model and team to enable $7.5m in incremental revenue by identifying value-added services, markets, and pricing strategies. * Negotiated 3rd party contracts, integrated external systems, implemented royalty revenue sharing business models, performed sales analytics, and adjusted models over time to “hit the mark” on profitability.* Revamped content management model and team to update customer systems with fresh, syndicated themes with state-of-the-art personalization frameworks (Disney, Nickelodeon, DreamWorks, Dr. Seuss, and Warner Bros). * Removed barriers by streamlining process, co-locating teams for predictable, high ROI and on-time releases.
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Digital Entertainment Services Systems ManagerHp 2007 - 2010Palo Alto, Ca, UsProductized, promoted personalized, digital rights content management, and gift card online stores (Wal-Mart, Dr. Seuss, NHL, and NBA) for Digital Entertainment Solutions (DES) division.* Implemented promotion strategy, portfolios, and budget for promotion plans using email campaigns, SEO, and SEM; consistently increased awareness, 2x new visits, and 5x repeat sales.* Overhauled $20m budget to reduce 3rd party providers; set up accruals for improved budget predictability and accountability; removed over 25% of costs, removed budget variances.* Established and continuously improved end-to-end integration of financial flows, consumer support, 3rd party systems architecture, analytics, reporting and quality assurance of websites; improved reliability by 2x.
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Supply Chain It LeaderHp 2000 - 2007Palo Alto, Ca, UsManaged globally dispersed teams to enable, enhance, and retire enterprise supply chain systems.* Designed and implemented HP’s RFID Global Trade strategy, architecture, standards, and projects (including Walmart and HP data centers); improved demand planning, asset tracking, and import regulation management.* Architected teams, solutions, portfolio, roadmaps, and programs to support HP-wide supply chain requirements; improved planning, delivery, and cost savings of all HP products from consumer printers to enterprise servers.* Drove strategic decision-making to identify and retire 80% of legacy 550 software applications; performed migration of go-forward solutions to new state-of-the-art SAP ERP mixed with web service solutions. * Successfully managed portfolio of over 25 simultaneous projects per year to share ~200 resources; managed interdependencies and priorities to consistently deliver high value, quality and on-time solutions.
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Software Solutions Director Of PmoAdp Dealer Services 1999 - 2000Austin, Texas, UsDelivered commercial networked solutions for Inventory Tracking and CRM for automotive manufacturers (Ford, Toyota, and Chrysler) with embedded documentation/training, defect, and enhancement release tracking.* Established PMO and associated portfolio for large programs requiring manufacturer, dealer data, and networks to align on delivery best practices and investments.* Hired and directed program managers. and worked collaboratively with cross-functional teams of 30+ people, $10m+ annual budgets to deliver Open Linux platforms. -
Global Supply Chain It ManagerNike 1998 - 1999Beaverton, Or, UsDelivered software transformational leadership and architecture for Nike’s re-engineered Apparel supply chain business systems. * Created global program of 50k+ hour, $15m annual budget to build best-in-class web-enabled solution.* Delivered “vendor-net” online tool to exchange information with external and regional partners, driving 25% reduction in inventory costs.* Led executive level program sponsor reviews and communications. -
Global Logistics Project Manager, Solution Architect And DeveloperMenlo Logistics Inc 1997 - 1998Led definition, delivery of requirements, budgets/staffing, E2E systems architecture, specifications, test, training plans, and embedded support documentation. * Designed, delivered 3rd party integrated solutions, client/server Shipment Management System and Flow-Through Center system; used 4GL, UNIX, EDI, and RF bar-code technology.* Delivered Global Trade and Accounting systems, implementation and migration strategies. * Delivered training programs (CBT and ILT) to meet developmental needs of 300-person department.* Developed, supported mainframe systems (COBOL, CICS, and JCL) for intermodal transportation business.
Shelley Goodman, Mba-Mis Skills
Shelley Goodman, Mba-Mis Education Details
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Mit Sloan Executive EducationArtificial Intelligence In Healthcare -
Stanford University Graduate School Of BusinessBuilding Innovative & Technology Leaders
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University Of PortlandManagement Information Systems And Services
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American Graduate UniversityProgram Management Certification
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Eastern Washington UniversityManagement Information Systems And Services
Frequently Asked Questions about Shelley Goodman, Mba-Mis
What company does Shelley Goodman, Mba-Mis work for?
Shelley Goodman, Mba-Mis works for Hp
What is Shelley Goodman, Mba-Mis's role at the current company?
Shelley Goodman, Mba-Mis's current role is IoT & Print | SaaS | Digital Transformation | AI & ML | Software Product Manager | Platform Productization | Healthcare | Supply Chain | Agile Dev | Design Thinking | Futurist | Change Mgmt | Portfolios & Roadmaps.
What is Shelley Goodman, Mba-Mis's email address?
Shelley Goodman, Mba-Mis's email address is sh****@****ape.net
What is Shelley Goodman, Mba-Mis's direct phone number?
Shelley Goodman, Mba-Mis's direct phone number is +1.650.857*****
What schools did Shelley Goodman, Mba-Mis attend?
Shelley Goodman, Mba-Mis attended Mit Sloan Executive Education, Stanford University Graduate School Of Business, University Of Portland, American Graduate University, Eastern Washington University.
What skills is Shelley Goodman, Mba-Mis known for?
Shelley Goodman, Mba-Mis has skills like Program Management, Enterprise Software, Integration, Vendor Management, Business Intelligence, Project Management, Agile Methodologies, Strategy, Management, Web Services, Pmo, Team Building.
Who are Shelley Goodman, Mba-Mis's colleagues?
Shelley Goodman, Mba-Mis's colleagues are Jay Guidone, Mba, Paul Hendriks, Marc Schwach, Shruti Visweswara, Sean Raines, Mida Lorenz, In Toini.
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