As an Account Executive at Capture Technologies, I build and nurture long-term relationships. With a focus on understanding unique event technology needs, I deliver tailored solutions that align with objectives and serve as a trusted advisor throughout the entire sales cycle. Additionally, I collaborate closely with clients to gain insights into their event goals, challenges, and requirements. My expertise lies in effectively communicating the value and benefits of Capture Technologies' event technology solutions, showcasing how our offerings can enhance their events and deliver exceptional results.

Led and managed a client-facing operations and travel services team, fostering a deep understanding of customer needs and exceeding expectations. Promoted collaboration within and across teams. Encouraged continuous learning and development. Conducted ongoing assessment of team performance. Developed a robust forecasting methodology to determine effective staffing levels in alignment with the sales pipeline. Evaluated and approved all client budgets. Stayed up-to-date on industry best practices and approaches. Collaborated with Business Development for cross-selling and upselling. Participated in the sales cycle to ensure operational success. Implemented operational best practices and standardized processes. Mentored and trained new management and team members.

Responsible for budgeting, design, and operation of incentive travel programs, global sales meetings, product launches, and consumer events. Oversaw web development, registration, air services, and logistics for global events.

Responsible for budgeting, design, and operation of incentive travel programs, global sales meetings, product launches, and consumer events. Oversaw web development, registration, air services, and logistics for global events.

As the Director of Technology and Attendee Services, I worked across the TPG organization and leveraged technology, tools, and solutions designed to exceed our clients' expectations. Using a solutions-focused approach, I led a team that designed based on our customers' needs, integrating experience and function. Leveraging my deep knowledge of event technology enhancements, we assisted TPG's clients in making informed and empowered decisions during the life cycle of a project. In addition, I continuously established processes and developed the tools necessary to help internal and external clients work faster and smarter.