Shelley B. Email and Phone Number
As a creative and detail-oriented professional, I bring over a decade of progressive leadership experience in directing key information security programs. My work encompasses user behavior analysis and the design and development of solutions aimed at data access, security, confidentiality, and business continuity. My intellectual curiosity and resourcefulness equip me to identify problems, devise solutions, and enhance tools that bolster security and user experience. I excel as a communicator, adept at leading high-performance teams and explaining technical concepts to diverse audiences. My continuous learning mindset and ability to determine the best course of action have proven successful in resolving issues within high-risk, fast-paced environmentsCareer Highlights:• Leveraged the Information Centric Analytics (ICA) Integration Wizard at Wells Fargo to establish and maintain a user watch list with weekly updates. This led an automation initiative that reduced the creation and maintenance time from over 4 hours to just 30 minutes, with no limit on the number of users on the list and a 99% reduction in errors.• Provided support for control testing and audit requests across multiple risk lines of defense.• Devised a creative, effective, and interactive method to display high-level results for individual user queries, providing post-incident analysis using Transport Layer Security (TLS). This involved data collection, dashboard creation, and laying the groundwork for secure information provision to the line of business at Wells Fargo.• Adapted and fostered relationships during the acquisition of three behavioral tools used by Wells Fargo, including Risk Fabric, Symantec Information Centric Analytics (ICA), and Information Centric Analytics (ICA). These tools are user and entity behavior analytics (UEBA) tools, integrated with Symantec Data Loss Prevention (DLP).Specialties: Leadership & Team Building • Software Development Lifecycle • User Acceptance Testing (UAT) • Regulatory Compliance • Continuous Process Improvement • Data Analysis & Protection • End-User Experience Optimization • Business & IT Requirements • Scripts, Testing, & Onboarding • Change Management • Full Lifecycle Project Management • Risk Assessment & Mitigation • Solution Design & Development • Behavioral Tool Development & Analytics • Staff Development & Training • Incident Identification & Resolution • Vendor Relations & Negotiations • Workflow Streamlining & Optimization
Wells Fargo
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Lead Information Security Analyst, Data Loss Prevention (Dlp), RemoteWells Fargo 2020 - PresentSan Francisco, California, UsServe as Subject Matter Expert (SME) for Symantec Information Centric Analytics (ICA). Partner with key stakeholders and decision-makers to identify process improvement opportunities driving data security and privacy. Support ongoing stability initiative and performance of production systems. Participate as contributor to successful BCP testing for ICA. Key player within Behavioral Analytics (BAM) project with Insider Threat team. Oversee prioritization of higher risk events for Analysts review.Selected Skills:* ICA Automation & Process Improvement* Strategic Partnership Development* Stakeholder Relationship Building* Data Security & Privacy* Risk Assessment & Mitigation* Performance Measurement & Improvement* Behavioral Analytics & Tool Development* User Acceptance Testing (UAT)* Test Scripts & Training Procedures* Statement of Work (SOW) Development* Vendor Relations & Negotiations* Full Lifecycle Project Management* Presentation Development & Demonstrations* Incident Review & Resolution* Data Analysis & Protection* End-User Experience* Change Management* Business & IT Requirements* Leadership & Team Building
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Information Security Analyst 3, Dlp, RemoteWells Fargo 2017 - 2020San Francisco, California, UsManaged ICA tool overseeing planning, design, integration, and optimization of daily workflow, changes, and multiple upgrades as SME for Symantec ICA. Championed change processes and collaborated with vendor (Broadcom) to implement efficient and effective process for capturing VPN traffic to identify remote users that violated DLP policy. Partnered with DLP Engineering, DLP leadership, and product vendor to discuss ICA / RF growth and expansion needs and best practices. Identified challenges and communicated use cases and underlying functionality of tool ensuring it was operable and met core requirements. Trained Analyst team to utilize tool and developed process / procedures as RF tool. Performed daily application maintenance. Provided targeted analysis to assist with broader program efficiency. Identified root cause of system issue and supported peers to pursue technical changes needed to sustainably configure systems.Selected Skills:* ICA Tool Design, Integration, & Management* Continuous Process Improvement* Workflow Streamlining & Change Management* Vendor Relations & Negotiations* Remote User Management & VPN Analysis* DLP Policy Adherence Monitoring* Use Case Communication & Tool Development* Application Maintenance & Root Cause Issue Analysis / Resolution* ICA Implementation & Training* Risk Fabric / ICA Dashboard Development* Risk Assessment & Mitigation* Software Development Lifecycle* Business & IT Requirements* End-User Experience
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Information Security Analyst 2, Dlp, RemoteWells Fargo 2015 - 2017San Francisco, California, UsIdentified how Analysts Team Leads utilize Risk Fabric and replaced existing daily activities. Served as primary point of contact for escalation for Analyst questions. Developed documentation required by Analyst team for product use. Performed deep dive for Risk Fabric development state in collaboration with Project Manager, Engineering team, and vendor. Provided ad hoc analysis on DLP incidents providing visibility to possibility of unknown risk. Conducted analysis and collaboration with lead Technical Relationship Manager (TRM) to develop and test use cases.Selected Skills:* Data Analysis & Protection* Document Development* Risk Fabric Development* Performance Measurement* Full Lifecycle Project Management* DLP Incident Detection & Resolution* Risk Assessment & Mitigation* Use Case Development & Testing* Vendor Relations & Negotiations* Continuous Process Improvement* End-User Experience* Change Management
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Operations Analyst 2, Operational Support Team (Oas), Wells Fargo Real Estate Tax Service (Wfrets)Wells Fargo 2014 - 2015San Francisco, California, UsParticipated as Site Collection Administrator for WFRETS SharePoint. Led team projects from various lines of business and integrated data for reports. Facilitated and presented information at business review meetings. Managed compliance, content security, and site clean-up projects.Selected Skills:* Data Collection & Analysis* Vendor Relations & Negotiations* Full Lifecycle Project Management* Data Integration & Reporting* Business & IT Requirements* Regulatory Compliance* Risk Assessment & mitigation* Data Security & Protection* Continuous Process Improvement* End-User Experience
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Operations Analyst, Security Access Audit (Saa) TeamWells Fargo 2012 - 2014San Francisco, California, UsManaged 500+ revolving clients’ security, system security, and access to work groups and vendor groups. Supported troubleshooting system and application issues. Created and updated processes and procedures. Communicated between business unit and technical groups to address issues and system development opportunities. Led deployment of Risk Fabric tool within DLP program providing acute ability to correlate behavior and activities previously managed manually. Expanded Analyst coverage to nearly 24x7 by volunteering to work weekends.Selected Skills:* Client & System Security Management* Risk Assessment & Mitigation* Issue Identification & Troubleshooting* Data Analysis & Protection* Procedure Development & Implementation* Business & IT Requirements* Full Lifecycle Project Management* End-User Experience & Change Management* Leadership & Team Building
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Loan Document Specialist 4, Loan Document Specialist 3Wells Fargo 2010 - Oct 2012San Francisco, California, UsConceptualized, created, and implemented SharePoint solution that enabled multiple users to work concurrently eliminating email and file sharing. Improved security and efficiency via adoption of new database solution.Selected Skills:* Solution Design & Development* End-User Experience Optimization* Risk Assessment & Mitigation* Data Security & Protection* Database Development & Streamlining* Continuous Process Improvement* Full Lifecycle Project Management* Regulatory Compliance
Shelley B. Education Details
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Gibbs College, Norwalk, CtVisual Communications -
University Of North Dakota, Grand Forks, NdOccupational Therapy
Frequently Asked Questions about Shelley B.
What company does Shelley B. work for?
Shelley B. works for Wells Fargo
What is Shelley B.'s role at the current company?
Shelley B.'s current role is Risk Assessment & Mitigation / Regulatory Compliance / Data Analysis & Protection / Information Security & Business Analyst – User Acceptance Testing / End-User Experience Optimization / Solution Design & Development.
What schools did Shelley B. attend?
Shelley B. attended Gibbs College, Norwalk, Ct, University Of North Dakota, Grand Forks, Nd.
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