Shelley L. Email & Phone Number

Coventry, Gb

Midlands

Covering the Midlands - JLR Castle Bromwich, JLR Battery Assembly Centre, JLR Lyons Park, JLR Special Vehicle Operations & JLR Whitley.

Rugby, England, United Kingdom

I was responsible for managing and driving the performance of the Recruitment team to achieve KPIs, while also leading the development, management, and expansion of Intec’s Apprenticeship Recruitment Service.Managed a team of three. Managed the day-to-day operations of the Apprenticeship Recruitment team, ensuring activities aligned with KPI targets.Account managed Intec's largest national client accounts, ensuring the delivery of high-quality service to both clients and candidates. Promoted and marketed the features and benefits of the Apprenticeship Recruitment Service to employers across England.Conducted appraisals and job reviews for the Apprenticeship team.

Rugby, Warwickshire

I managed a team of four Recruitment Consultants, overseeing their performance and ensuring the team met KPIs. Additionally, I led the development, management, and expansion of Intec’s Apprenticeship Recruitment Service.Dealing with every aspect of the recruitment cycle, including sourcing and interviewing suitable candidates. Visiting new clients to generate new business while also maintaining solid relationships with existing clients.Writing CV‘s and reference checking candidates.Matching candidates to vacancy specifications on behalf of clients wishing to fill vacancies.Generation of new business through cold calling and networking, including making and closing sales calls.Utilised the VMS matching service.

Rugby, Warwickshire, United Kingdom

Lutterworth, England, United Kingdom

Managed VIP orders to ensure timely and efficient delivery.Oversaw the administration of trailers arriving from the National Distribution Centre to other DCs across the UK and Scotland.Maintained daily communication with Warehouse Managers and Supervisors.Updated the system to reflect changes in delivery schedules when orders were rerouted for various reasons.Coordinated with stores regarding store and customer orders.Regularly covered reception duties, including greeting visitors, managing sign-ins and badges, receiving and distributing parcels, and handling calls.Utilized the drivers' in-house portal for delivery management, working with two systems, Snap and Alpha.

Lutterworth, England, United Kingdom

Handled inbound customer calls.Made outbound calls to schedule deliveries with customers.Informed customers of any issues or delays with their orders, ensuring a high standard of customer service.Consistently met key performance indicators (KPIs).

Coventry, United Kingdom

Dealing with every aspect of the recruitment cycle, including sourcing and interviewing suitable candidates. Visiting new clients to generate new business while also maintaining solid relationships with existing clients.Writing CV‘s and reference checking candidates.Matching candidates to vacancy specifications on behalf of clients wishing to fill vacancies.Generation of new business through cold calling and networking, including making and closing sales calls.Increased temporary bookings with existing and new client base.

Rugby, England, United Kingdom

Managed a team of 3 Kitchen Assistants, managing two kitchens on the same site.Planned menus, prepared, cooked, and served meals and beverages to the required standards.Catered for special diets and events as needed.Performed cleaning duties when required.Provided guidance on food supplies when necessary.Assisted in maintaining systems and checks to ensure a safe and healthy environment.Ensured the correct, safe, and efficient use of equipment, coordinating annual servicing as required.Prepared and reviewed risk assessments.Reported equipment faults promptly.Regenerated cook/chill food and served in compliance with food hygiene and handling regulations.Upheld hygiene standards in both the kitchen and dining areas.Monitored chiller and refrigerator temperatures.Managed ordering of supplies, recorded usage, and processed spending and invoices in line with budget requirements.

Certified In Recruitment Practice (Certrp), Recruitment

Education record

Education record