• Provided solutions for requested online enhancements and proactively identified the need for new or updated functionality. Specialized in developing solutions using Data View Web Parts, JavaScript/jQuery, XML/XSLT, web services, and out-of-the-box SharePoint functionality. Solutions were developed so that they could be implemented globally, could be maintained by the online marketing team, and streamlined existing maintenance processes, if applicable.• Analyzed internal customer business needs, and identified web-based and end-user self-service solutions. Documented functional requirements for solutions, and coordinated between marketing and IT teams through the development lifecycle.• Provided troubleshooting and resolution, where possible, for issues with global SharePoint internet and intranet sites related to content deployment, publishing, variations, page layouts, master pages, content types, permissions, site settings, workflow, web part settings, caching, and customizations.• Customized and supported SharePoint team sites used for internal project management including: custom forms, content types, custom master pages, page layouts, stylesheets, reports, and workflow. Provided consulting and support to other internal teams for their team sites. Received award for this work.• Created test plans and performed testing of SharePoint customizations and upgrades. Documented results and tracked defects in HP Quality Center.• Identified, documented, and coordinated implementation of content types, page layouts, libraries, information architecture, and customizations required for large corporate internet migration from Vignette-based CMS to SharePoint 2007. Received awards for participation in this project.

• Identified and coordinated development of processes and tools within Vignette-based CMS.• Created and implemented comprehensive test plans for custom development.• Provided consulting and documented requirements for development of custom tools and web functionality.• Coordinated and participated in a large-scale global corporate website redesign and implementation of the company’s first content-management system. Tracked resolution of development issues and content porting progress to schedule. Received Presidents Award for participation in this project.• Developed and implemented launch plans for global product and marketing programs. Received numerous awards for successful coordination of these launches.• Documented user guides, including best practices, and provided training on new content management tools and functionality.

• Supported channel and product line electronic marketing initiatives with corporate and extranet web site strategy and tactical implementation of web content and promotions.• Served as liaison between end-user and technical team in the design of marketing program website by defining navigation schema and content.

• Participated in design, creation, and deployment of an intranet site, designed to provide sales, marketing, and product information to geographically-dispersed sales and product support teams. Incorporated online tools, reporting, and multimedia training.

• Planned, organized, and implemented tradeshows, seminars, and other lead-generating activities resulting in increased visibility of a small company on a regional and national level.

• Provided support and content for sales marketing programs and tradeshows.

• Developed and managed a Marketing Development Fund program for North American resellers with goals of improving time-to-market success and reducing overall receivables of resellers. Tracked and reported on program funds and requests.

• Managed tracking, reporting and communications regarding Enterprise service contract status, requests and renewals.