Shelley Mckay Email & Phone Number

London Area, United Kingdom

Managing the creation and editing of learning, education and development materials (print, digital and online learning).Supporting the wider organisation with content editing and graphic design.

Greater New York City Area

Managing social media channels and email newsletters, creating content, including graphic design and video editing.Designing marketing collateral and assisting with campaigns and event coordination.

Remote

Assisting with communications strategy and planning, writing social media posts and sourcing images.

Greater New York City Area

– Managing the daily running of, and being the first point of contact for, the studio.- Assisting the Designer with furniture and fabric selection and updating the sample library.– Communicating with clients and vendors in-person, over email and telephone.– Placing client orders and managing the process from initiation to installation; including making payments and arranging insurance and deliveries.– Performing monthly invoicing of clients and making vendor payments on time.

Gainesville, Fl, United States Of America

– Working remotely from New York with global team on The Good Cards project.– Assisting CEO with communications strategy and planning.– Creating copy for social media, web, email and marketing campaigns, resulting in a 50% increase in web traffic.– Leading and implementing AB testing for website optimization.

London, United Kingdom

– Developed high quality content, both online and offline, for British Rowing publications/products, including web copy, social media, marketing collateral and advertisements, online training courses, surveys, and cartoon captions for Rowing & Regatta magazine.– Wrote, edited, and reviewed company-wide content, adhering to brand guidelines.– Led the successful redevelopment of the corporate website resulting in a 30% increase in traffic. Drafted new copy, including sourcing visuals, to enhance customer engagement. Worked with key stakeholders and staff across the organization to achieve buy-in.– Collaborated to develop an effective integrated marketing strategy to publicize and promote the Education & Training program to customers.– Oversaw the development and production process for products (including obtaining quotes and dealing with printers) used to generate revenue.– Reported on web analytics and survey results.

London, United Kingdom

– Created technical developer documents to explain and highlight software features.

London, United Kingdom

– Reviewed and edited technical documentation and defined departmental editorial standards and templates to promote a professional and consistent brand.– Developed marketing, sales and engineering material for new product launches and existing services.– Executed events to launch new services to the company.

London, United Kingdom

– Managed and edited all content for the corporate website, including the creation of online product demos.– Revised, edited and reformatted customer online help system for software applications and created test scripts.

London, United Kingdom

 Supported team members by managing daily operations of company. Formatted, edited and proofed documentation for government tenders, expressions of interest and invitations to tender. Identified potential business opportunities through online research.

Johannesburg Area, South Africa

 Strengthened internal communication by promoting use of company Intranet and creating new content. Developed the first customer-facing online help system in a solo capacity.

London, United Kingdom

 Produced training material (including tutor notes, user guides and presentations) and delivered courses both nationally and abroad as part of the change management plan during software roll-outs.

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