Shelley R. Email & Phone Number

The Hague Area, Netherlands

My responsibilities are two-fold: I tutor students of all ages in a wide variety of aspects of the English language, including grammar, pronunciation, vocabulary, speaking, listening, and writing. I focus on Test Preparation (School exams, DET, IELTS, and TOEFL), Business English, conversation skills, and interview skills.Additionally, I offer a proofreading service for academic and business work. My services include a full proofread of the document and a focus on clarity, organization, critical analysis, and referencing, in addition to grammar, punctuation, and spelling. I have experience proofreading academic work for two universities, where I guided students on how to improve clarity, flow, organization, cohesiveness, critical analysis, using resources, and referencing. I also edited grammar, punctuation, word choice, and other basic writing aspects.

Give regular lessons to English language learners about developing business English skills, communication, and test preparation.Also provide editing and proofreading services of academic and professional work, such as CVs, research projects, dissertations, and publications.

Give regular lessons to English language learners about developing business English skills, communication, and test preparation.Also provide editing and proofreading services of academic and professional work, such as CVs, research projects, dissertations, and publications.

I reviewed and rated social media content using a web application to support the measurement of data relevance

I was responsible for proofreading, analyzing, and providing advice about graduate level writing skills. Students submitted work to the Writing Centre and I checked to make sure it reflected the quality required for successful studies, while offering advice about what was done well and what to improve. I also advised and instructed students on successfully studying with online university programs.

Taught English as a Foreign Language to adult LearnersInstructed one-on-one and group lessonsTaught general English, business, and test preparation classes

Provide animal care services

Created and implemented Standard Operating Procedures to be used in 22 Goodwill Retail Stores and offices Maintained sustained, open communication with the Executive Vice President, Retail Support staff, and ManagersManaged correspondence and documents for the Retail division including accounting records and contractsFollowed up with Retail team members to order supplies and expedite vendor payment.Cultivated and maintained donor relationshipsResearched and implemented strategies to increase efficiency in the Retail division

Charlotte, North Carolina Area

Managed front-of-house operations to ensure quality customer service in a fast-paced restaurant. Entrusted with tallying daily sales and processing end-of-day sales records

Chapel Hill, North Carolina

Raised over $4 million for academic scholarships via telephone outreach by developing and utilizing new fundraising strategiesSupervised a call center of 40+ student fundraisers. Encouraged and mentored students to meet aggressive fundraising goals.Entrusted with EOD reporting systems, pledge analysis, and employee performance metrics.Created and implemented organizational systems to increase fundraising and sales efficiency Led interviews and made hiring decisions

Chapel Hill, North Carolina

Personally raised $80,000 for academic scholarships by providing insightful knowledge of UNC's Academic programs and by building rapport with donors. Utilized telephone outreach to call constituents of UNC-Chapel Hill and steward fundraising efforts.Maintained and updated donor profiles to facilitate future donations.Recorded and submitted pledge information in the donor database.

Masters Of Teaching, Secondary Education And Teaching

Earned a Masters of Teaching by completing a student teaching internship and a master's portfolio

Bachelor'S Degree, History

Developed research abilities, explored creative avenues of expression, fostered word-processing skills, learned collaboration techniques.