Shelley Ma, Ms, Ence Email and Phone Number

Lead the incident response workflow and manage activities to support response and remediation for cyber breaches.Coach and develop team members, including setting goals, conducting reviews, check-ins, and training, as needed, to ensure strong performance.Conduct forensic analysis of digital data involved in breach investigations, such as ransomware and business email compromise, while guiding team members.Specialize in ransomware cases and ransomware negotiations with a high success rate in reducing ransom amounts, while also leading and coaching team members in best practices for ransomware response and negotiation.Use industry-standard and open-source technology to investigate and examine endpoint, network-based, and cloud sources of evidence while leading and guiding the team.Improve DFIR and mitigation workflow and processes while leading and coaching the team through process improvements.Communicate incident response actions and investigative findings to both technical and non-technical clients, while leading and guiding team members in effective communication practices.Draft internal and customer-facing communications, assessments, and reports for leadership and executive management while leading the drafting and reviewing process with team members.Develop and maintain response playbooks, facilitate routine exercises, and ensure effective communication for all cyber events while leading and coaching the team.Contribute to thought leadership by presenting and speaking on cyber-related topics while leading and coaching team members in presentation skills and thought leadership development.

Actively participate in large-scope high-impact cyber breaches and manage Incident Response workflow and activities to support response and remediation.Lead and orchestrate a team of Incident Responders and Digital Forensic Analysts by mentoring, developing, and managing colleagues to deliver strong results during security incidents.Responsible for all aspects of the team’s performance management activities including setting goals, conducting reviews, check-ins, and training, as needed.Conduct forensic analysis of digital data involved in breach investigations, including ransomware and business email compromise.Utilize industry-standard and open-source technology to execute large-scale investigations and examine endpoint, network-based and cloud sources of evidenceEnhance workflow and processes driving DFIR and mitigation efforts.Communicate Incident Response actions and investigative findings to both technical and non-technical clientele.Draft communications, assessments, and reports that may be both internal and customer-facing, to include leadership and executive management.Develop and maintain appropriate response playbooks, facilitate routine exercises, and ensure a sound communication process for all cyber events.Contribute to thought leadership as an avid presenter and public speaker on cyber-related topics.

Serve as subject matter expert in incident response and digital forensics.Manage and supervise workflow of engagement teams.Direct and coordinate a forensic and technical response team to develop quick containment solutions for identified incidents and conduct agile investigations.Perform forensic analysis of digital data involved in civil and criminal investigations including intellectual property theft, network intrusion, spoliation, employee misconduct and tax fraud.Draft, peer-review and prepare expert forensic reports, prepare legal declarations.Perform complex incident response technical analysis and develop conclusions based on analysis of evidence, due diligence, and conclusions of other consultants.Perform large-scale litigation forensic investigations involving employee misconduct.Document findings, develop incident response remediation recommendations and present both orally and in written reports for clients.Organize and track eDiscovery matters.Mentor new and junior team members.Promote company by participating in external speaking engagements, creating presentation content, and ensuring identification of opportunities for additional support to be provided to clients.Create contact management strategies to develop a relationship with business partners.

Perform forensic examinations on computer and mobile devices, which includes preserving, acquiring and analyzing of evidence.Specialize in cyber investigations involving ransomware, business email compromise, tax fraud, employee misconduct, spoliation, and more.Specialize in host-based and network-centric analysis utilizing a variety of tools and techniques such as deadbox forensic analysis, log analysis, active threat monitoring, and more.Conduct forensic examinations and malware triage in support of incident response investigations.Respond to cyber incidents and coordinate response efforts caused by external threats to clients that may involve non-traditional working hours.Work with security and IT operations at clients to implement remediation plans in response to incidents.Manage incident response events and provide effective communication to management.

Perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly.Conduct forensic imaging of digital media and manage evidence with proper chain of custody procedures.Possess advanced knowledge of Digital Forensics and Incident Response.

Assisted the instructor with course preparation and organization, including developing presentations, assignments, and exams.Facilitated classroom activities and discussions, ensuring that students were engaged and able to participate effectively.Helped students with coursework, assignments, and projects, providing feedback and guidance to ensure their success.Graded and provided feedback on student work, providing timely and constructive feedback to help students improve.Assisted with the development and maintenance of course materials, collaborated with the instructor and other teaching assistants, and helped evaluate and improve the effectiveness of the course and teaching methods.

Prepared and set up dissection materials and equipment for laboratory sessions, ensuring that all necessary supplies were available.Demonstrated dissection techniques and procedures to students, providing guidance and feedback to help them improve their skills.Assisted students with dissections, answered questions, and provided feedback on their work.Graded assignments, quizzes, and exams related to anatomy and dissection, providing timely and constructive feedback to help students improve their understanding of the subject.Collaborated with the instructor and other teaching assistants to ensure a cohesive learning experience for students, helped maintain a safe and organized laboratory environment, and stayed up-to-date with current trends and best practices in the field of Anatomy and Dissection.

Assisted with the planning and implementation of English language lessons for students of various ages and proficiency levels.Co-taught English language classes with Japanese teachers, incorporating interactive and engaging activities to help students improve their language skills.Worked with students individually or in small groups to provide additional language support and feedback.Participated in extracurricular activities and events, such as English conversation clubs and cultural festivals, to promote cross-cultural exchange and language learning.Helped to prepare teaching materials, such as worksheets and lesson plans, and provided input on the development of the curriculum.Collaborated with other language teachers and school staff to support a positive and effective learning environment.Acted as a cultural ambassador, sharing information about your own country and culture with students and colleagues.Assisted with administrative tasks, such as attendance tracking and record-keeping.Participated in training and professional development opportunities provided by the JET program.Maintained a professional and positive attitude, and represented the JET program and your home country in a respectful and appropriate manner.

Planned and delivered English language lessons for adult students with various proficiency levels, under the guidance of a senior teacher or supervisor.Worked with students individually or in small groups to provide additional language support and feedback.Assisted with administrative tasks, such as attendance tracking and record-keeping, and leading outings.Participated in training and professional development opportunities provided by the school or organization.Maintained a professional and positive attitude, and represented the school and the English language in a respectful and appropriate manner.