Shelli Brevik Email & Phone Number

United States

Kent, Washington, United States

Seattle, Washington, United States

BRANCH MANAGERManage all critical issues of the branch, including retail sales, sales growth, budgeting, attainment of gross margins, and all operational expenses. In addition, managing safety, customer service, inventory levels, and resolution of personnel issues. Coach, mentor, and plan for development of direct reports.  Ensuring all company policies are adhered to and maintain a positive work environment for the branch. Responsible for managing and controlling costs and monitoring P&L goals. Provide leadership and management direction to associates with day-to-day operations. Maintain and upgrade selling skills and product knowledge for the branch. Support OSR’s in all facets including assisting with quotes, customer follow ups, and gathering sales leads. Lead, coach, and mentor associates; this includes positive motivation, and performance evaluations. Recruit, train, and develop new associates to ensure success of branch goals. Back up ISR’s with order entry and customer inquiries through SAP.

Kent, Washington, United States

INSIDE SALES PROFESSIONAL (November 2017 – February 2018) / BRANCH MANAGER (March 2018 – September 2020)While working at Pacific Metal Company, I managed customer accounts while maintaining positive relationships and oversee business operations and ISR and OSR functions. To build top-performing teams, I hired and terminated personnel. I collaborated with other departments on materials, processing, delivery, billing, and credit issues. Not only did I convey market conditions, reported sales levels, lost order data, customer feedback, OSR feedback, review goals, discussed product information, and new sales strategies, but I also addressed union employee issues including grievances, contracts, and warehouse functions, such as safety and safety training, facilities maintenance, logistics, production, and audits.My career highlights included: Establishing new and existing business through ISR and OSR duties and responsibilities. Maximizing customer satisfaction by resolving issues promptly and professionally. Promoting and maintaining a positive working environment. Negotiating pricing and contracts, reviewing and approving monthly financial reports, summarizing sales performance, and providing annual sales forecasts to corporate. Ensuring employees adhered to company safety policies and procedures.

INSIDE SALES PROFESSIONAL (2006 – 2017)During my time at Specialty Metals Corporation as an Inside Sales Professional, I cultivated positive relationships while managing multiple customer accounts. Beyond ensuring ample materials were readily available by procuring items as needed, I also managed projects from concept through to completion.My career highlight included: Expanding business operations by establishing new accounts and growing existing business.

During my time in the accounting department at Specialty Metals Corporation, I enjoyed the responsibilities of answering phones, Billing, Accounts Receivables/Parables, Collections, month end/quarter end duties, Inventory, Data entry, Banking, assisting in payroll and other clerical duties when needed.

INSIDE SALES PROFESSIONALAs an Inside Sales Professional, I oversaw aerospace accounts while maintaining and building positive customer relationships. I also procured materials as needed to ensure on time delivery.My career highlight included: Establishing new business and growing the existing line of business.