Shellie Smith Email and Phone Number
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Innovative, creative, and proactive leader with extensive experience in Information Technology delivering and driving vendor procurement & management, IT business operations, end-user services, and strategies. Proven experience with optimizing service and driving cost reductions while fostering vendor and operational team relationships that meet business objectives. Demonstrated ability to communicate and influence senior management, working teams, vendors, and clients.
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Sr. Category Manager, It And Corporate IndirectCommercial Metals CompanyIrving, Tx, Us
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Sr. Category Manager, It And Corporate IndirectCommercial Metals Company Jul 2012 - PresentIrving, Texas, Us -
Director, It Vendor ManagementNortel 2004 - Mar 2012CaLed the vendor management organization, which had full responsibility for all IT vendor relationships, terms and conditions of agreements, contract renewal governance, and PO/invoice management. The scope of the role covered over $160M in annual spend and over 250 vendors. Agreements included helpdesk, application support, desktop services, midrange support, software/hardware purchases & maintenance, circuit & mobility agreements, and various other vendor agreements. -
Senior Manager, Outsourcing GovernanceNortel 2002 - 2004CaGovernance and oversight of IT’s key outsource agreements, which covered distributed, midrange, applications, and cross functional (help desk) towers. Responsibilities included service delivery expectations, health of the relationship, fulfillment of contract terms, PO/invoice management, and dispute resolution.
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Senior Manager, Infrastructure Business Operations & Performance MgmtNortel 1999 - 2002CaProvided team leadership, business management, performance management, corporate communications, and solutions assurance for the Information Services (IS) Infrastructure organization. Drove CSAT, DSAT, cost reduction, service improvement, investment management, and improved security/audits within IS.
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Client Manger, It Ebusiness ProgramNortel 1998 - 1999CaWorked with lead Enterprise Solutions eBusiness strategy leaders and working teams to help define, drive, and implement eBusiness within the line of business focusing on marketing, sales, and service opportunities. Responsibilities included governance, program management, and investment management of eBusiness initiatives for Enterprise Solutions as they related to Information Services.
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Business Operations Manager - Database ServicesNortel 1996 - 1998CaManaged departmental budgets, client investment profiles, annual operating plans, and monthly billings. Also responsible for implementing annual customer satisfaction surveys, managing software vendor contracts, upper management reporting, monthly metrics, and developing and promoting the Database Services marketing program.
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Senior Database AdministratorNortel 1992 - 1996Ca
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Database Administrator And Systems DevelopmentNortel 1988 - 1992Ca
Shellie Smith Skills
Shellie Smith Education Details
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Naveen Jindal School Of Management, Ut DallasMba -
Texas Woman'S UniversityComputer Science
Frequently Asked Questions about Shellie Smith
What company does Shellie Smith work for?
Shellie Smith works for Commercial Metals Company
What is Shellie Smith's role at the current company?
Shellie Smith's current role is Sr. Category Manager, IT and Corporate Indirect.
What is Shellie Smith's email address?
Shellie Smith's email address is sm****@****tel.com
What is Shellie Smith's direct phone number?
Shellie Smith's direct phone number is +197230*****
What schools did Shellie Smith attend?
Shellie Smith attended Naveen Jindal School Of Management, Ut Dallas, Texas Woman's University.
What skills is Shellie Smith known for?
Shellie Smith has skills like Vendor Management, Outsourcing, Program Management, Cross Functional Team Leadership, Management, Project Management, Telecommunications, Service Delivery, Governance, Team Leadership, Enterprise Software, Leadership.
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