Senior Director Of Client Success
Current
Jul 2023 - Present
AeroLeads people directory · profile
Shellie Bucklin Email & Phone Number
Senior Director of Client Success at NarrativeWave
at
NarrativeWave
1 work email found
@circlek.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director of Client Success at NarrativeWave
Location
Boise Metropolitan Area, United States, United States
Who is Shellie Bucklin? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Shellie Bucklin is listed as Senior Director of Client Success at NarrativeWave at NarrativeWave, based in Boise Metropolitan Area, United States, United States. AeroLeads shows a work email signal at circlek.com and a matched LinkedIn profile for Shellie Bucklin.
Shellie Bucklin previously worked as Senior Director of Client Success at Narrativewave and Director of Client Success at Narrativewave. Shellie Bucklin holds Master Of Science, Mental Health Counseling from Capella University.
Company email context
Email format at NarrativeWave
This section adds company-level context without repeating Shellie Bucklin's masked contact details.
{first}.{last}@circlek.com
86% confidence
AeroLeads found 1 current-domain work email signal for Shellie Bucklin. Compare company email patterns before reaching out.
Profile bio
About Shellie Bucklin
Experienced Customer Success Manager with a passion for helping customers find meaningful success in SaaS platforms. Highly successful in customized customer onboarding and training plans as well as developing customer-specific SOPs for rollout to their company. Highly regarded for my analytical mindset, grit, and fervent work ethic. Extensive experience working with engineering to create the best product possible and to provide the most effective product to customers.
Listed skills include Budgets, Management, Customer Service, Microsoft Excel, and 22 others.
Current workplace
Shellie Bucklin's current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles
Shellie Bucklin work experience
A career timeline built from the work history available for this profile.
Director Of Client Success
Oct 2022 - Jul 2023
Client Success Manager
May 2022 - Oct 2022
Technical Customer Success Manager
In addition to Customer Success Manager Duties:o Worked with engineering to create a streamlined ticketing process and template for customer facing bugs and enhancements in ZenHub and Jirao First level technical troubleshooting when product issue is reported. Includes testing and gathering necessary details from customers and Customer Success Managerso.
Sep 2021 - May 2022
Customer Success Manager
o Work closely with sales team to coordinate pilot accounts from setup, onboarding, implementation, and trainingo Coordinate and facilitate onboarding, implementation, and training calls with customers and necessary company personnelo Personalize SOPs and rollout plans with customers for maximum company adoption and realized valueo Train customers on.
Jan 2021 - Oct 2021
Customer Success Manager
o Completed more than 300 personalized onboarding/customer callso Helped approximately 900 customers through HelpScout tickets, from basic support questions to in-depth deliverability or campaign process questionso Completed customer campaign reviews and analysis of customer sales processes to identify areas of potential automation, improvement, and.
Aug 2019 - Aug 2020
Customer Success Manager
o Manage a team of 3 – 5 virtual assistants in multiple countries o Work with clients to develop personalized marketing strategy to maximize client ROI and engaged leadso Continuously work with operations to evaluate current processes, and design and implement improvements as needed for streamlined operations, cost utilization, and increased client.
Aug 2017 - Aug 2019
Mental Health Counselor Trainee
Fresno New Connections
o Master’s degree internshipo Provide wrap-around mental health services in substance abuse outpatient settingo Individual, Family, Couples, and Group Counselingo Maintain client confidentiality relating to treatmento Promote mental health via collaborative process with clients through mental health assessments, diagnosis, goal setting, and treatment.
Oct 2016 - Mar 2017
Mental Health Counselor Trainee
Aspire Counseling Services
o Master’s degree internshipo Provide wrap-around mental health services in substance abuse outpatient settingo Individual, Family, Couples, and Group Counselingo Maintain client confidentiality relating to treatmento Promote mental health via collaborative process with clients through mental health assessments, diagnosis, goal setting, and treatment.
Jun 2016 - Oct 2016
Project Engineer
o +$15,000,000 University of Maryland Laboratory Science Raze and Rebuild with 29 immediate subcontractorso Work closely with design team, project owner, project manager, and subcontractors/suppliers to ensure project is completed safely, on-time, and within budget. o Review, transmit, and record all material submittals to ensure project is built to plan.
Jun 2014 - Jul 2015
Construction Manager
o Successfully managed and completed multiple projects on time and under budget including:o 37dispenser replacements while converting some mid-grade tanks to diesel and upgrading CRIND equipment and graphics o Major signage upgrades on 22 store acquisition in Texas with a budget of over $186,000 o 7 store Oklahoma Acquisition conversion to Circle K in one.
Nov 2012 - Sep 2013
Real Estate Manager
o Work directly with engineers/architects/consultants and real estate managers from project origination through hand-off to construction on licensing, entitlements, neighborhood and city hearings, civil drawings, construction drawings, signage and any necessary business as part of governmental approval periods and extensionso Attend Design Review and.
Feb 2012 - Nov 2012
Accounting Analyst
Reviews, researches and finalizes inventories for assigned stores. Researches large over and short variances and initiates necessary accounting adjustments. Reconcile site level transactions to credit card networks using the ReconNet reconciliation software. Audit the vendor purchases for exceptions. Audit retail adjustments and informs price book of price.
Aug 2011 - Feb 2012
Real Estate/Construction Assistant
Assist Development managers by running project status reports on current and past development projectsCreate drive maps, competition maps, and other materials for analysis of potential acquisitionsEnsure sure invoices get paid on time and are coded to the correct account/site. Collect, log, and reconcile preliminary lien notices with general contractors so.
Aug 2007 - Aug 2011
Executive Project Manager
o Manage and report business statistics for operations campaign by designing and implementing a process, which in return, produced an improved system of time management for managers and executives. All statistics administered daily to all managers and senior management.o Daily interactions, reporting, and communication with Executive level management.o.
Dec 2005 - Jun 2007
3 education records
Shellie Bucklin education
Master Of Science, Mental Health Counseling
Capella University
Bachelor Of Arts, Pscyhology
Arizona State University
Associate Of Arts (Aa), Psychology
Mesa Community College
FAQ
Frequently asked questions about Shellie Bucklin
Quick answers generated from the profile data available on this page.
What company does Shellie Bucklin work for?
Shellie Bucklin works for NarrativeWave.
What is Shellie Bucklin's role at NarrativeWave?
Shellie Bucklin is listed as Senior Director of Client Success at NarrativeWave at NarrativeWave.
What is Shellie Bucklin's email address?
AeroLeads has found 1 work email signal at @circlek.com for Shellie Bucklin at NarrativeWave.
Where is Shellie Bucklin based?
Shellie Bucklin is based in Boise Metropolitan Area, United States, United States while working with NarrativeWave.
What companies has Shellie Bucklin worked for?
Shellie Bucklin has worked for Narrativewave, Tenna, Mailshake, Lead Cookie, and Fresno New Connections.
How can I contact Shellie Bucklin?
You can use AeroLeads to view verified contact signals for Shellie Bucklin at NarrativeWave, including work email, phone, and LinkedIn data when available.
What schools did Shellie Bucklin attend?
Shellie Bucklin holds Master Of Science, Mental Health Counseling from Capella University.
What skills is Shellie Bucklin known for?
Shellie Bucklin is listed with skills including Budgets, Management, Customer Service, Microsoft Excel, Strategic Planning, Team Building, Negotiation, and Project Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial